Operations Coordinator

GCL • Linden, NJ

9d • $60,000 - $72,500 • Onsite

About The Position

The full-time Operations Coordinator will assist the Rock-It Cargo Operations team with arranging domestic and international transportation by air and ocean for a variety of live performance touring projects. You’ll work with experienced operations professionals to coordinate domestic and international shipments from booking through delivery. We value potential as much as experience—and we’ll help you learn.

Requirements

• Strong organization and comfort managing multiple priorities.
• Basic Outlook and Excel skills, plus the ability to learn new systems.
• Flexibility for occasional overtime, weekends, on-call coverage, or project travel.
• Detail-oriented: Accurate and thorough.
• Responsive: Acts quickly when timing matters.
• A strong communicator: Strong written and verbal communication skills.
• Eager to learn: Asks questions and welcomes feedback.
• A team player: Collaborates and jumps in when needed.
• Resourceful: Solves problems and stays calm under pressure.
• Growth-minded: Ready to learn and take on more.

Nice To Haves

• Experience in logistics, operations, customer service, events, or another time-sensitive environment is preferred, not required.
• Some familiarity with freight forwarding or air import/export is helpful.

Responsibilities

• Research routes and book domestic and international shipments.
• Generate quotes and pricing for domestic and international shipments.
• Coordinate air, trucking, and ocean import/export moves.
• Prepare accurate transportation and export documents.
• Keep customers, carriers, warehouses, and global teams informed.
• Track shipments and act quickly when plans change.
• Maintain accurate files and build strong customer and vendor relationships.

Benefits

• 18 paid vacation days per year to start, plus 2 floating holidays and 6 days of paid sick leave per year
• 11 paid holidays per year
• Comprehensive medical, dental, and vision plans, plus HSA funding and a 401(k) match
• Generous paid parental leave for all parents
• Employer-Funded Basic Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
• Continuing Education Reimbursement / Charitable Donation Matching
• The opportunity to work with the best in Live Event, Sports, Film, and Entertainment Logistics
• Eligible for free tickets to client events, when available
• Fantastic culture with regular company events, including birthday lunches, sports games, volunteer activities, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed