OPERATIONS COORDINATOR

TSAY FEDERAL CONTRACTING GROUP

1d•Onsite

About The Position

The Operations Coordinator is responsible for the coordination and accomplishment of facility maintenance for all facilities assigned to the Department of Public Works (DPW) per the TPS contract at Fort Leonard Wood. This role involves performing all duties required and associated with the Preventive Maintenance Program, including any future modifications to the existing contract. The Operations Coordinator will also provide direct support to the Project Management Office.

Requirements

Must have skills using applicable software programs.
Must be familiar with the Program Management Office (PMO) Operations Desktop Operating Procedures (DOP) to include but not limited to: reporting requirements such as SIRs (Serious Incident Reports) and the MSOW (Master Schedule of Work).
Proficient working knowledge of computer programs such as: Word, Excel, PowerPoint, Access, Adobe Pro, Visio, Outlook, Teams, SharePoint, etc.
Must be adept at using office equipment and be able to continuously operate computers and other office productivity machinery.
Must possess strong analytical abilities, excellent verbal and written communication skills, as well as customer service skills.
Must be detail oriented, highly organized, resourceful, a quick learner, able to handle multiple projects simultaneously, and be comfortable working in a fast-paced environment with tight deadlines.
Must have a demonstrated ability to support a department accurately and efficiently administratively and be a self-starter who can work with minimum supervision.
Must be fluent in written and spoken English.
Must be able to qualify for security clearance within one month.
High school diploma or GED required.
Must have a minimum of 3 years’ related experience in PM scheduling including technical broad.

Nice To Haves

Basis of Estimate (BOE) development experience a plus.
Bachelor’s degree and two years of experience, or equivalent work experience in lieu of degree.
Two (2) years of customer service experience preferred.
Military maintenance experience is preferred.

Responsibilities

Generate, monitor and support the Operation Manager to accomplish the Preventive Maintenance schedule of over 52,000 PM’s and related tasks annually.
Assist the Operation Manager and Supervisors with questions or problems dealing with buildings, locations and any technical issues thereof.
Responsible for maintaining and updating the master database and the PM Schedule in Maximo as well as communicate with DPW, Operation Manager and Supervisors of the daily status.
Produce required daily status reports and Monthly PM forecast to be reviewed by customer and Operation Manager.
Maintain the inventory of current facilities, those to be removed and the addition of new facilities.
Be the primary lead in support of formulating modifications to the current contract for new scope for facilities and systems coming online.
Evaluate PMs to assure the tasks and processes are adequate to perform the maintenance.
A collaborative effort with the Operation Manager and Shop supervisors.
Brief Operation Manager and Project Manager of potential issues and problems.
Serves as a liaison in support and completion of site level goals, activities, and/or initiatives by communicating and conducting daily face-to-face customer service, telephone, and correspondence with internal/external customers.
Process work products for Utility Billing consisting of: Approximately 1,000+ utilities across Fort Leonard Wood.
Facilitate generation and payment of invoices in conjunction with the USG.
Provide external support to Utility Billing customers with a variety of inquiries that occur throughout the month.
Maintain input and accuracy of the Utility Billing Database and other event operations reporting systems as assigned.
May assist, complete, and review office correspondence including employee training requirements that may include invoices/statements, credit cards, petty cash, mileage forms, and reports.
May develop, track and document requests for operations.
May respond to, monitor, and adjust plans as resource requirements and volume of requests change.
May perform clerical or technical duties.
Contribute to the organization’s sustainability efforts.
Employees are required to drive company vehicles on a Federal Installation.
Performs other duties as assigned.