Operations Coordinator

Sulzer • Santa Ana, CA

11d • $33 - $35 • Onsite

About The Position

The Operations Coordinator is responsible for coordinating and executing a wide range of administrative, customer-facing, and operational activities, ensuring assignments and projects are completed effectively and on schedule.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 5+ years of administrative, operations, customer service, office management, or related experience.
• Experience supporting multiple departments in a manufacturing or industrial environment preferred.
• Strong organizational, time management, and follow-up skills.
• Demonstrated ability to independently prioritize work and drive assignments to completion.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Outlook, Excel, Word, Teams)
• Experience with ERP systems (Visual and/or SAP preferred) and customer portals is a plus.
• Ability to manage multiple projects and shifting priorities in a fast-paced environment.
• Strong attention to detail.
• Self-starter with a proactive approach to work.
• Persistent and resourceful when resolving issues.
• Customer-focused and service-oriented.
• Reliable, organized, and results-driven.
• Comfortable working with all levels of the organization.
• Ability to handle confidential information with discretion.

Nice To Haves

• Associate’s or Bachelor’s degree preferred.
• Experience supporting multiple departments in a manufacturing or industrial environment preferred.
• Experience with ERP systems (Visual and/or SAP preferred) and customer portals is a plus.

Responsibilities

• Manage customer portals, including order entry, invoice submission, document uploads, and customer account maintenance.
• Coordinate with shared service teams to resolve invoice, payment, accounts receivable, and accounts payable issues.
• Track and follow up on customer, vendor, and internal requests to ensure timely resolution.
• Prepare and maintain business correspondence, contracts, records, and administrative documentation.
• Coordinate office, factory, and site administrative activities, including vendor and contractor support.
• Support facility organization, 5S initiatives, and workplace improvement activities.
• Assist with special projects and action items assigned by management.
• Act as a liaison between departments to ensure tasks are completed accurately and on schedule.
• Research issues, identify appropriate contracts, and independently drive assignments to completion with minimal supervision.
• Perform other duties assigned.

Benefits

• 15 days of paid time off
• 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid parental leave
• Gym reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED