Operations Coordinator

Dare to Care Too, LLC•Upper Marlboro, MD

11h•Onsite

About The Position

Dare to Care too is a Multi Specialty Practice that serves the Maryland, Washington DC and Virginia area by providing a wide range of services including but not limited to the assessment and treatment of children ages six (6) and older and adults with physical and behavioral health disorders utilizing a comprehensive approach. Consideration and customer care and empowerment is extremely important to us and we seek team members who share these ideals. We are seeking a high-energy, Client-centered Office Coordinator to join our multispecialty team. You will be the "face" of our practice—managing complex phone systems and hospital communications—while maintaining the clinical skills to step into the back office at a moment's notice. This role requires a professional who remains calm under pressure and can pivot from administrative problem-solving to direct client care.

Requirements

High school diploma required
Proficiency in Electronic Medical Records (EMR) systems and multi-line phone hardware.
Demonstrated experience in venipuncture (Phlebotomy), EKG administration, and vitals.
Exceptional patience, ability to multitask, and a "self-starter" mentality.
Ability to stand/walk for 50% of the shift and lift up to 20-30 lbs.
New Graduates welcome to apply.

Nice To Haves

Medical Assistant (MA) certification highly preferred
Being detail oriented is a plus
supervisory experience a plus

Responsibilities

Serve as the primary point of contact, navigating a multi-line phone system with professional etiquette.
Coordinate directly with hospital departments for patient records, discharges, and continuity of care.
Perform comprehensive patient intake, insurance verification, and prior authorizations.
Manage financial transactions, including collecting co-payments and reconciling daily deposits.
Transition to clinical duties to assist with patient flow, rooming patients of all ages (6+).
Perform clinical procedures: Phlebotomy, EKGs, and capturing accurate vital signs.
Maintain clean, sterilized exam rooms and manage clinical supply inventory.
Provide empathetic, age-appropriate care for clients ranging from children (6+) to adults 101 years old.
Use critical thinking to prioritize urgent patient needs and resolve scheduling conflicts in stressful, fast-paced situations.