About The Position

JLL is hiring an Operations Coordinator to support the build-out of its Americas Asset Management Services platform. Working alongside the Lead Director, Americas – Asset Management Services, this person will provide day-to-day operational support as the team grows, helping keep its activities organized, documented, and running smoothly. The role is intended for someone early in their career who wants to develop toward broader operations leadership. The coordinator will support team administration and coordination, onboarding and recruiting, marketing and business-development materials, office operations, and team events. The position offers exposure to strategic planning, P&L support, compliance, and broker operations, with a potential path toward an Operations Manager track within JLL’s Asset Management Services Operations function. The role does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. This is an on-site position in Dallas, Texas. JLL describes its benefits as supporting personal well-being and growth and lists a 401(k) plan with matching contributions, medical, dental and vision care, paid parental leave, paid time off and company holidays, and early access to earned wages through Daily Pay.

Requirements

  • 2–4 years of administrative or operations experience.
  • Strong organizational skills and attention to detail, with the ability to manage multiple workstreams simultaneously.
  • Clear, professional written and verbal communication skills.
  • Proactive approach to identifying and addressing issues.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Authorization to work in the United States without visa sponsorship.

Nice To Haves

  • Administrative or operations experience in financial services, real estate, or a professional services environment.
  • Familiarity with SharePoint or similar platforms.
  • Experience with Salesforce or CRM systems.
  • Bachelor's degree or equivalent experience.

Responsibilities

  • Serve as the day-to-day operational point of contact for the Asset Management Services team, managing logistics, scheduling, and communications.
  • Maintain team trackers, distribution lists, shared drives, and internal documentation, keeping information current and accessible.
  • Coordinate internal and external meetings for the Lead Director and extended US Asset Management Services leadership, including agendas, materials, and follow-up summaries.
  • Support development and documentation of operational playbooks and standard processes, capturing workflows, decision frameworks, and repeatable procedures.
  • Coordinate new team member onboarding, including equipment, system access, licensing requirements, and first-day logistics with HR, IT, and Compliance.
  • Build and maintain onboarding materials and playbooks.
  • Assist with interview coordination and candidate scheduling in partnership with HR.
  • Coordinate interview logistics, track candidate pipelines, and support a smooth experience for candidates and hiring managers.
  • Liaise with HR and external recruiters as needed and maintain organized records of open roles and hiring status.
  • Support production of pitch materials, capability decks, and client-facing collateral.
  • Maintain a library of current, reusable marketing content, including case studies, credentials, and boilerplate.
  • Format, proof, and package materials for pitches and client meetings.
  • Coordinate business-development and pitch logistics, including scheduling, material distribution, and follow-up tracking.
  • Ensure data accuracy in internal systems and follow up on missing or incomplete information.
  • Process invoices, coordinate expense reporting, and serve as the team's point of contact for Finance, IT, and Facilities.
  • Monitor adherence to company policies and communicate updates to the team.
  • Support planning and execution of team events, offsites, and culture initiatives, and assist with broader Asset Management Services events and conferences as needed.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at 100% of salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health
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