Operations Coordinator

Heritage Holdings Group of Companies•Venice, FL

8d•KYD 60,000 - KYD 90,000•Onsite

About The Position

Heritage HR Ltd. is seeking an experienced Operations Coordinator to support the daily operations of Slimlines Equipment, its heavy equipment rental business. This hands-on operational leadership role coordinates people, equipment and processes to keep equipment available, deliveries running smoothly, costs managed effectively and the team working safely and efficiently. The position works closely with logistics, maintenance, sales and finance teams, and contributes to operational performance, customer service, equipment and fleet management, logistics, safety and team development.

Requirements

High school diploma or equivalent.
At least five years of relevant operational experience.
Demonstrated experience supervising teams, coordinating operations and improving business processes.
Experience managing budgets, controlling costs and preparing operational reports.
Practical knowledge of equipment inventory, maintenance coordination, fleet operations and transportation logistics.
Proficiency in Microsoft Office, including Excel, Word and Outlook.
Understanding of heavy equipment capabilities, maintenance requirements and operational safety.
Strong planning, organization, communication and problem-solving skills.
Ability to manage competing priorities and respond effectively to operational challenges.
Flexibility to accommodate operational demands and customer emergencies.

Nice To Haves

PMP certification.
Operational experience in equipment rental, logistics, construction or a related industry.
Familiarity with inventory management, CRM or operational management systems.
Knowledge of Zoho CRM or similar software.

Responsibilities

Coordinate the daily activities of the heavy equipment rental business.
Monitor operational performance, identify inefficiencies and recommend improvements.
Support budgeting, cost monitoring and financial reporting.
Coordinate with logistics, maintenance, sales and finance teams to maintain efficient operations.
Oversee equipment inventory, availability, utilization and maintenance schedules.
Maintain accurate equipment records, including locations, usage and servicing requirements.
Coordinate planned and emergency maintenance to minimize equipment downtime.
Identify opportunities to improve equipment utilization and operational efficiency.
Coordinate customer enquiries, quotations, rental agreements and equipment bookings.
Ensure deliveries, collections, invoicing and customer requests are handled accurately and promptly.
Build positive customer relationships and respond professionally to concerns.
Support repeat business through dependable service and effective communication.
Coordinate transportation, equipment movements, deliveries and collections.
Work with drivers, mechanics and operational personnel to maintain efficient schedules.
Respond to breakdowns, scheduling conflicts and urgent customer requirements.
Maintain accurate records of equipment movements and logistics activities.
Promote safe equipment operation, transportation and workplace practices.
Coordinate safety inspections, maintain records and escalate hazards or incidents.
Organize work schedules, allocate responsibilities and monitor team performance.
Support training, development and a positive working environment.