Operations Coordinator

GardaWorld • Ottawa, ON

1d • CA$53,000 - CA$65,000 • Onsite

About The Position

GardaWorld is seeking an Operations Coordinator to support field teams and help ensure smooth day-to-day operations in a structured, fast-paced, and highly regulated environment. As an Operations Coordinator, you will play a key role in workforce scheduling, administrative support, compliance follow-ups, recruitment coordination, and daily operational support.

Requirements

• 1 to 3 years of experience in coordination, operations, administration, workforce support, or a similar role
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-volume environment
• High attention to detail and accuracy
• Proficiency with Microsoft Outlook, Excel, internet-based tools, and workforce management systems
• Strong verbal and written communication skills in English
• Ability to work independently while collaborating effectively with operational teams

Nice To Haves

• Experience in a unionized, security, or operational environment is considered an asset
• Experience with workforce scheduling tools, such as UKG, Kronos, ADP Workforce Now, or similar systems, is considered an asset
• Bilingualism in English and French is considered an asset

Responsibilities

• Coordinate workforce scheduling, leave requests, vacation planning, and timesheet follow-ups, including resolving discrepancies as needed.
• Follow up on invoicing, payroll adjustments, and related administrative tasks
• Maintain and update internal systems, including schedules, employee records, uniforms, and operational equipment tracking
• Support employee file follow-ups, including absences, employee movements, compliance requirements, and adherence to company procedures, collective agreements, and regulatory requirements
• Assist with recruitment, interviews, onboarding, and training coordination
• Provide daily support to managers and field teams, including participation in operational meetings and client follow-ups as needed
• Respond to ad hoc requests and urgent operational situations.

Benefits

• Comprehensive benefits package, including group insurance, RRSP, corporate discounts, and more
• Opportunities for learning and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed