Operations Coordinator

Goosehead Insurance • Westlake, OH

8d • Onsite

About The Position

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members.

This position manages all incoming requests for Operations, determines the appropriate routing, handles all outward communication, processes all employee terminations, and manages all licensing for the company (individual and entity).

Requirements

• High school diploma.
• Legally authorized to work in the United States.
• Positive and can-do attitude.
• Strong interpersonal skills.
• Takes initiative.
• Organization skills.
• Strong attention to detail.
• Excellent time management.
• Problem-solving mentality.
• Experience in Inbox management.
• Experience in Salesforce.

Nice To Haves

• College degree or some college preferred.
• Experience working in a service or sales-related role preferred.
• Assist with licensing – individual, and entity (including GH and TWG).

Responsibilities

• Manages all incoming requests for Operations.
• Determines the appropriate routing for requests.
• Handles all outward communication.
• Processes all employee terminations.
• Manages all licensing for the company (individual and entity).

Benefits

• High-quality voluntary health, vision, disability, life, and dental insurance programs.
• Annual bonus
• 401K Matching Plan.
• Employee Stock Purchase Plan.
• Paid holidays, vacation, and sick leave.
• Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness.
• Financial Solution Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED