Operations Coordinator

EG Professional•Denver, CO

12d•$55,000 - $70,000•Remote

About The Position

We are seeking a capable, early-career generalist with a background in psychology, neuroscience, or a related field to join us as a Behavioral Science & Operations Associate. This role sits at the center of how we deliver our work. You will work closely with Sarah Dalton across executive assessments, survey processes, and client delivery, helping ensure that projects run smoothly, outputs are high quality, and clients and candidates have a consistent, professional experience. You will experience some client facing work very quickly, and this will expand over time. In the early stages, the focus will be on supporting project execution, coordination, and analysis. Over time, the role is expected to evolve into one with greater responsibility for assessment design, insight generation, and selected client interaction. We will encourage you to write and publish and will provide our platform to aid you. This is a broad, hands-on role combining behavioral science, structured thinking, operational execution, and emerging use of AI tools. It is well suited to someone who wants to develop practical capability in applied psychology within a small, high-trust environment. We work with outstanding organizations and wonderful clients. We have recently been growing and attracting new clients and we expect this to continue – hence the need for this role. Although this role is unambiguous in being an “entry-level” position, the right individual can grow a long and fulfilling career with us. Your ongoing learning and development is very important to us and the opportunity exists for you to become a major player in the future of our company.

Requirements

Background in psychology, neuroscience, behavioral science, or a related discipline
Understanding of the psychological assessment landscape
Familiarity with psychometrics and measurement concepts
Strong written communication skills
High attention to detail and organizational ability
Ability to work reliably and remotely, and manage multiple tasks
Interest in applied behavioral work (not purely academic research)

Nice To Haves

Experience with surveys, research, or data handling
Familiarity with Excel or similar tools
Exposure to survey platforms or research tools
Some experience using AI tools in a practical context
Interest in organizational psychology and leadership assessment

Responsibilities

Coordinate end-to-end logistics for leadership assessments
Manage scheduling across candidates, clients, and internal team
Ensure all materials (CVs, job descriptions, reports) are complete and organized
Maintain accurate and well-structured candidate records
Support a high-quality candidate experience, including communication, follow-ups, feedback scheduling, and ensuring consistency across all touchpoints
Assist in the preparation of assessment summaries and reports, including use of AI tools where appropriate
Manage administration of 360 feedback processes: rater coordination and tracking, client communication, survey deployment, and interview scheduling
Ensure high participation rates and smooth execution of feedback processes
Compile and structure survey outputs and interview data
Support development and refinement of reporting templates
Working alongside Sarah and Barry to produce clear, compelling and accurate leadership development narratives
Support the drafting of reports, summaries, and client materials
Use tools (including AI tools) to assist in synthesizing qualitative and quantitative data
Help ensure clarity, consistency, and quality across outputs
Contribute to improving internal approaches to report writing, data use and synthesis, and use of transcription and supporting materials
Review and maintain quality of assessment data
Test and audit live assessments for accuracy, consistency, and clarity
Support ongoing development and maintenance of internal platforms (including Socrates)
Assist with data cleanup and structuring, candidate record management, and system testing and quality assurance
Organize and maintain internal materials, templates, and documentation
Help create clear and consistent process documentation for clients
Support development of case studies, explanatory materials, and structured outputs
Assist with contract organization and audit, and compliance and documentation processes (including data privacy readiness)
Support development of training materials and client resources
Help maintain a structured library of frameworks, models, and assessment content
Build familiarity with the firm’s methodologies and approaches
Contribute to internal knowledge sharing
Support elements of onboarding or training delivery
Support publication of articles and website content
Improve formatting and presentation of written materials
Assist with outreach efforts (e.g., universities, events, speaking opportunities)
Monitor relevant research and developments in psychology and organizational behavior
Summarize insights and share internally
Help maintain awareness of broader thinking beyond day-to-day project work