Operations Coordinator (Hybrid)

McGrath Rent Corp•Concord, NC

4d•Hybrid

About The Position

This role will effectively coordinate and logistically oversee the delivery, installation, and removal of modular buildings with internal partners, vendors, and customers. The role will also perform a variety of administrative tasks including light accounting/billing, document retention, quote documentation/approval, and the back-end charge process in support of the Sales and Operations departments.

Requirements

3+ years of experience working in a professional business environment required.
3+ years in a customer service role with the ability to build lasting relationships.
Ability to thrive and succeed in a fast-paced, high-volume work environment.
Action-oriented, self-starter, full of energy; pursue everything with drive, energy, and a need to finish well.
Ability to learn quickly independently and with direction.
Relentless and versatile learner, open to change; enjoy unfamiliar tasks and can navigate new situations effectively.
Composed, cool under pressure; can handle stress and is not knocked off balance by the unexpected.
Adhere to an appropriate and effective set of core values; is widely trusted; seen as direct, truthful; can admit mistakes; can be candid with peers.
Ability to create effective peer relationships and solve problems with peers; seen as a team player; encourages collaboration.
Ability to effectively problem-solve, be proactive, and be assertive in finding a solution.
Excellent business verbal/written communication skills, including strong interpersonal and conflict resolution skills.
Proficiency in MS Excel, Outlook, and Word.
Ability to navigate multiple systems and learn new systems easily.
Candidates must live within commuting distance of our Concord, NC office.

Nice To Haves

Knowledge of Construction/terms
Prior logistics experience
Accounting experience
Knowledge of AI as it relates to operations coordination, logistics, and modular building management is a plus.

Responsibilities

Collaborate with sales representatives, internal/external customers, vendor partners, project managers and coordinators to meet customer needs and expectations by gathering customer information and ensuring projects are completed on time.
Provide timely information to support sales, vendors, and customers to coordinate movement of equipment.
Communicate on a technical and professional level while interfacing with vendors, contractors, architects, and customers clearly and succinctly in writing or verbally.
Use systems, tools, and informal methods effectively to manage each project to completion while properly adhering to Company policies and procedures.
Manage and run reports to ensure deadlines of the business and customer needs are met.
Negotiate skillfully with customers and vendors to settle differences/conflicts effectively; win concessions with customers without damaging relationships.
Perform other duties as assigned.