Operations Coordinator

Hammer Media•Austin, TX

4d•Onsite

About The Position

Hammer Media is the digital media powerhouse behind Caleb Hammer and the hit show Financial Audit. In just three years, we’ve built one of the internet's fastest-growing brands, amassing over 3.5+ million subscribers and over 4 billion views! Our mission scales through Dollarwise, a financial health platform that transforms viral content into practical tools. By bridging the gap between entertainment and FinTech, we provide personalized resources that empower users to master their habits and take control of their financial future. Join us as we build the ultimate ecosystem for financial literacy and long-term growth. We are looking for a highly organized, proactive, and adaptable Operations Coordinator to help keep Hammer Media running smoothly. This is an ideal opportunity for someone early in their career who wants broad exposure to a fast-paced startup environment and is excited to learn by doing. Working across nearly every team, you'll support day-to-day operations, customer fulfillment, cross-functional projects, and whatever it takes to keep Hammer Media and Dollarwise moving forward. You'll help solve operational challenges, improve processes, and ensure nothing falls through the cracks. If you're someone who takes initiative, love bringing order to chaos, and gets satisfaction from helping teams execute at a high level, you'll fit right in.

Requirements

2+ years of experience in operations, project coordination, executive support, customer success, or a similar role
Highly organized with exceptional attention to detail and the ability to keep multiple projects moving simultaneously
Excellent written and verbal communication skills with the confidence to collaborate across all levels of the organization
Proactive, resourceful, and comfortable taking ownership without waiting for direction
Strong problem-solving skills and a bias toward action
Experience with Google Workspace and project management tools such as ClickUp, Asana, Monday.com, or similar
Positive, team-first attitude with a willingness to roll up your sleeves and tackle work both big and small
Availability and responsiveness outside of core business hours when needed. We move quickly, and not every challenge fits neatly into a 9-to-5 schedule.

Responsibilities

Coordinate cross-functional projects and keep work moving forward across multiple teams.
Follow up with stakeholders to ensure deadlines, deliverables, and commitments are met
Plan and coordinate team events, office lunches, offsites, and other employee experiences
Manage fulfillment of cookbooks and other physical products, partnering with vendors to ensure timely and accurate delivery
Support the Customer Success team by tracking down answers, coordinating with internal teams, and improving documentation and processes
Maintain project trackers, documentation, and operational workflows to keep the business organized
Coordinate with external vendors and service providers to support day-to-day business operations
Handle a variety of administrative and operational tasks that keep the company running efficiently
Jump into any and every project and operational challenge as the business grows and evolves
Organize and rally cross-functional teams to execute special projects and company initiatives