Operations Coordinator

Airgas•Houston, TX

8d•Onsite

About The Position

Under the direction of the PMT Manager, the incumbent will safely manage all branch logistics, including shipping, receiving, parts, and equipment inventory. This position is responsible for essential rental coordination tasks, parts room management, equipment staging for technicians, and initial evaluation of all inbound equipment. The role requires proactive communication to ensure operational efficiency and high customer service standards. Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines.

Requirements

High School Diploma or equivalent required
Experience with UPS Software, Bill of Ladings, LTL Carriers, Expediting Shipments
Greater than five years of experience in the Rental, Retail or Related industry
Forklift operation as well as rigging and securing loads.
Must be able to communicate effectively.
Must be able to work independently while making decisions based on company policies and objectives.
Must be able to proactively and methodically deal with conflicting goals and challenging situations.

Nice To Haves

Experience with all Forklifts and overhead crane operation.
Equipment repair and maintenance training would be a benefit
Associate's degree preferred.
Customer service in an industrial/rental environment is preferred.
Working knowledge of positioning equipment, welding applications and equipment is an asset.
Attention to detail and solid organizational skills
Ability to multi-task and work independently with little supervision
Ability to work in a fast-paced team environment
Ability to work on multiple projects, meets deadlines, and creatively solves problems
Adaptable to set and prioritize work with varying exceptions
Ability to work with a wide variety of people with different personalities and backgrounds
Communicates with clarity, verbally in one on one or group situations, and over the telephone
Communicates well in writing by composing clear documents

Responsibilities

Provide Exceptional Customer Service
Answer High Volume phone calls and emails.
Performing the loading and unloading of goods
Safely manage all branch logistics, including shipping, receiving, parts, and equipment inventory.
Responsible for essential rental coordination tasks, parts room management, equipment staging for technicians, and initial evaluation of all inbound equipment.
Proactive communication to ensure operational efficiency and high customer service standards.
Maintains a safe working environment by following Airgas/Red-D-Arc’s health and safety guidelines.
Collaborative coordination of shipping methods and shipping arrangements; prepare bills of lading, and other shipping documents manually or by computer.
Assist with the loading and unloading of goods from trucks or other conveyances.
Review and verify incoming goods against invoices or packing slips, record shortages and document damaged goods.
Review returned equipment and assign units to the appropriate repair status and storage location.
Support customer rental orders, perform order entry, review orders for freight details, and verify all outbound shipments for accuracy.
Sustain and look after accurate parts and accessory (ACCY) inventory levels, perform procurement, consumption, and scrap recommendations, and ensure proper 6S segregation standards are met.
Partner with technicians to prepare work, facilitate the movement of equipment in and out of tech bays, and act as a supportive resource for equipment requests and inquiries.
Assemble containers and crates, pack goods to be shipped, and affix identifying information and shipping instructions.
Share in the administrative duties of the facility and step in to support the facility alongside the team in the absence of the PMT Manager.