Job Requisition JR101464 Operations Coordinator (Builder Operations) AO7177350

BTI Solutions • Atlanta, GA

5d • Onsite

About The Position

The Sr. Specialist will ensure execution of our daily operations with single-family builders nationwide. This support will include coordinating schedules for construction sites, managing follow-up tasks and ensuring execution, and communicating updates to internal teams and the customer. This position will also support analyses for improvement projects for builder operations.

Requirements

• Proven ability to stay organized and on top of extensive task lists, with self-drive to push the tasks through to execution.
• Must be flexible and adaptable to fast-paced, ever-changing environment, with the proven ability to work in ambiguous situations or with limited direction.
• Works effectively with competing priorities.
• Strong Proficiency with Microsoft Office – Excel & PowerPoint.
• Strong interpersonal, and communication skills (written and verbal) to coordinate and support transactions across multiple teams.
• Must have the ability to meet deadlines in a fast-paced and demanding environment.
• Regular, consistent and punctual attendance. Reliability and consistency is a must.
• Bachelor’s degree highly preferred
• 1+ years of experience
• Attention to detail
• Stays up-to-date
• Can easily document a new process or problem
• Can collect and condense data into information that can be acted on
• Excels with computer software programs, i.e. Excel, PowerPoint, Word and new/emerging presentation programs
• Building internal cross-functional relationships and partnerships

Nice To Haves

• College degree preferred but not required and 3-5, preferably in customer-facing roles

Responsibilities

• Coordinate resolution of customer escalations
• Coordinate day-to-day tasks and follow ups with customers
• Communicate updates internally and to customers
• Manage open items and drive cross-functional teams to issue resolution
• Analyze opportunities for improvement in daily operations
• Support other team needs as they arise

Benefits

• Competitive compensation
• Comprehensive health and wellness offerings
• Opportunities for professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level