Operations Coordinator

Amplify PeopleStonington, CT
$50,000 - $60,000Hybrid

About The Position

Our partner is seeking an Operations Coordinator to become the owner's right hand and serve as the central hub for day-to-day business operations. This individual will help manage office functions, customer communication, project coordination, bookkeeping activities, and administrative support across both the AV integration and electrical services divisions. The ideal candidate will be highly organized, comfortable managing multiple priorities, and eager to learn. While prior AV experience is not required, an interest in technology and project-based environments is important. This role offers significant growth potential for someone who wants to expand their responsibilities over time and become an integral part of the organization.

Requirements

  • 3–5 years of experience in an administrative, office management, operations coordination, project coordination, or similar role
  • Experience with bookkeeping, invoicing, billing, AP/AR, or related administrative functions
  • Strong organizational and time-management skills
  • Excellent verbal and written communication abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office and common business software
  • Comfortable working independently and taking ownership of responsibilities

Nice To Haves

  • Experience in construction, trades, custom integration, electrical, or other project-based industries
  • QuickBooks experience
  • Project coordination or project management experience
  • Interest in technology, automation, AV, lighting control, or related systems
  • Experience interacting with customers, vendors, and subcontractors

Responsibilities

  • Serve as the first point of contact for customers via phone, email, and walk-in inquiries
  • Coordinate daily office operations and administrative activities
  • Assist with billing, invoicing, accounts payable, accounts receivable, and basic bookkeeping functions
  • Support payroll processing and general financial administration
  • Manage project documentation and assist with project coordination activities
  • Communicate with vendors, suppliers, and clients to ensure projects stay on track
  • Track inventory and assist with job staging and material coordination
  • Maintain accurate records and organizational systems
  • Learn and utilize business software including QuickBooks and D-Tools
  • Assist with customer updates and project communication
  • Support both the AV integration and electrical divisions with operational needs
  • Identify opportunities to improve processes and organizational efficiency
  • Provide general administrative support to ownership and field teams

Benefits

  • Health insurance with employer contribution
  • Paid time off
  • Paid holidays
  • Flexible, family-oriented work environment
  • Ongoing training and professional development opportunities
  • Exposure to industry-leading technology platforms
  • Growth opportunities as the company continues to expand
  • Employee appreciation events and team gatherings
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