Operations Coordinator

TEKsystemsMississauga, ON
CA$55,000 - CA$65,000Hybrid

About The Position

We are seeking a detail-oriented Operations Coordinator to support high-volume transactional processes across customer enrollments, billing updates, and data management activities. This role plays a key part in ensuring accurate customer data, resolving operational exceptions, and supporting the overall customer lifecycle in a fast-paced environment.

Requirements

  • 1–2 years of experience in high-volume operations or data processing
  • Strong experience handling transactional workflows (enrollments, billing, exceptions)
  • Advanced Excel and MS Office skills; ability to manage and maintain datasets
  • High attention to detail with strong organization and time management skills
  • Strong communication and collaboration skills across teams

Responsibilities

  • Process high-volume transactions (enrollments, updates, billing, settlements) with accuracy
  • Investigate and resolve rejected transactions and data discrepancies
  • Maintain accurate and confidential customer data; support data clean-up initiatives
  • Respond to internal inquiries and support contract/operational administration
  • Assist with system troubleshooting and identify process improvement opportunities
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