Operations Coordinator

REIC • Red Deer, AB

2d • Onsite

About The Position

Rental Shop Admin Rockstar Wanted! Do you thrive on keeping things organized, moving fast, and making sure customers (and coworkers!) always feel taken care of? If you're the type who loves juggling multiple projects, paying attention to details, solving puzzles, and being the go-to person everyone counts on? If this sounds appealing, APPLY NOW! As our Operations Coordinator, you'll be the heartbeat of the shop-keeping track of equipment, wrangling paperwork, and making sure every rental runs smoothly from pick-up to delivery. You'll partner with awesome teammates across operations, fleet, and finance, and you'll get a front-row seat to the action in a fast-paced, high-energy environment. This isn't your average desk job-you'll play a key role in keeping projects moving, customers happy, and our fleet in tip-top shape.

Requirements

• Customer focused AND safey minded operations or administrative professional (3-5 yrs of admin, rental coordination or customer service preferred).
• Tech-savvy with solid organizational skills.
• Clear communicator-both written and spoken.
• Problem solver who can juggle priorities without breaking a sweat.
• A people person who knows customer service is more than a smile-it's about solving problems.
• A valid driver's license (with a pretty clean record).

Nice To Haves

• forklift certification on us (yep, you'll get licensed to drive some cool gear).

Responsibilities

• Be the master tracker: keep tabs on rental assets, customer info, fleet status, contracts, and paperwork.
• Coordinate pickups, deliveries, and logistics magic-from hotshot trucking to cross-border shipments.
• Help keep billing and invoicing on point (aka: making sure no paperwork goes missing!).
• Partner with suppliers and set up purchase orders-because the shop can't run without the right parts.
• Keep equipment visible in GeoForce (aka: GPS for our gear).
• Pitch in with warehouse operations-receiving, shipping, inventory, and all the moving pieces.
• Occasionally roll up your sleeves-tagging vehicles, applying decals, or helping with HSE safety support.
• Cross-train with teammates so the whole crew stays sharp.
• Deliver amazing customer service-because you're not just pushing paper, you're making experiences better.

Benefits

• Every day is different-no cookie-cutter work.
• You'll get to learn about equipment, logistics, and operations while building real career skills.
• Be part of a tight-knit, supportive team that thrives on collaboration.
• Career development and upward mobility opportunities in a company that's constantly on the move and in high growth mode!
• Bonus: forklift certification on us (yep, you'll get licensed to drive some cool gear).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed