Operations Coordinator

Ashley Furniture Industries•Bern Township, PA

12d•Onsite

About The Position

As an Operations Coordinator, you'll play a crucial role in overseeing transportation operations, ensuring timely deliveries, and optimizing efficiency between the distribution center and transportation partners.

Requirements

Relevant Experience: Experience in customer service, logistics, supply chain management, or transportation coordination, including managing orders, transportation, and inventory.
Strong Communication Skills: Excellent oral and written communication skills, with the ability to communicate effectively with both internal teams and external transportation partners.
Organizational Skills: Strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines with attention to detail.
Problem-Solving Ability: Ability to troubleshoot issues and make quick, informed decisions to keep transportation and deliveries on track.
Tech-Savvy: Proficiency in using logistics software, ERP systems, or TMS (Transportation Management Systems), and the ability to quickly learn new tools as needed.

Responsibilities

Coordinate Transportation Logistics: Manage and schedule transportation for timely and accurate deliveries from the distribution center.
Track Performance: Monitor delivery schedules, track transportation performance, and resolve any issues to ensure goods arrive on time.
Collaborate Across Departments: Work with internal teams, including inventory management and customer service, to ensure seamless coordination and timely order fulfillment.
Manage Documentation: Handle transportation-related paperwork and ensure compliance with all regulations, such as shipping documents and safety protocols.
Optimize Routing: Work with drivers and third-party transportation providers to optimize delivery routes and improve efficiency.
Troubleshoot Transportation Issues: Resolve any transportation or scheduling issues quickly and effectively to minimize disruptions.
Suggest Process Improvements: Identify opportunities for process improvements in transportation coordination and suggest changes to enhance efficiency.