Operations Coordinator

Aston Carter•City of Yonkers, NY

5d•$25 - $29•Onsite

About The Position

The operations Coordinator supports daily operations, collections, and project activities while providing high-visibility support to Sr. leadership. This newly created role plays a key part in ensuring projects, accounts, and internal workflows run smoothly, while helping the organization grow and strengthen client relationships.

Requirements

At least 2 years of experience supporting collections, operations, and/or project-related functions.
Demonstrated experience with accounts receivable and collections processes.
Strong organizational skills with the ability to manage multiple priorities and tasks simultaneously.
Clear, professional communication skills, both written and verbal.
Proactive, self-starter mindset with the ability to work independently and take initiative.
Comfort working in a fast-paced environment with changing priorities.
Proficiency in administrative support functions, including scheduling, reporting, documentation management, and data entry.

Nice To Haves

Experience in the construction industry is preferred, particularly in operational or project support roles.
Experience supporting sales, operations, and finance teams in a coordinated capacity.
Experience in project coordination, including managing timelines, updates, and stakeholder communication.
Familiarity with service-oriented environments where client relationships and follow-up are critical.
Ability to identify upsell opportunities and contribute to revenue growth through expanded client services.
Experience organizing and cataloging documents such as warranties and job-related paperwork.
Comfort working closely with sr leadership and providing high-level administrative support.

Responsibilities

Support collections activities by tracking receivables, monitoring outstanding balances, and maintaining accurate accounts receivable records.
Follow up with clients regarding payments in a professional and timely manner to support effective collections efforts.
Collaborate closely with sales and operations teams to ensure projects and accounts progress smoothly from initiation through completion.
Identify opportunities to expand client relationships by upselling services to current, former, and prospective customers.
Assist with operational coordination across ongoing roofing projects, including organizing tasks, monitoring progress, and aligning internal workflows.
Provide comprehensive administrative support to leadership, including scheduling meetings, preparing reports, and managing documentation.
Help coordinate project updates, timelines, and communications across internal stakeholders to ensure alignment and transparency.
Identify and resolve day-to-day issues through effective problem-solving, clear communication, and timely follow-through.
Assist the President and Vice President with expediting paperwork for various jobs and customers as needed.
Catalog and organize warranties, both new and existing, to ensure easy access, tracking, and reference for internal teams.
Provide general administrative, project, and service support related to collections, data entry, accounts receivable, and finance activities.