Operations Coordinator

University of Oregon•Eugene, OR

6d•$20 - $30

About The Position

The Operations Coordinator is the primary support position for operational and logistical processes within the assigned Academic Support Unit (ASU), assisting the Operations Manager with administrative tasks and special projects. The position develops expertise in coordinating and administering department operations and projects. It initiates, oversees, and coordinates processes related to public-facing events, office operations, employee onboarding, space, records management, communications, awards and scholarships, student employee hiring, equipment, course materials, and supply procurement. In assigned areas, the coordinator serves as the primary liaison and provides guidance to ASU staff, students, and faculty. The position undertakes special projects and regularly assigned work involving independent research, analysis, evaluation, and interpretation. Projects may be proposed by the coordinator or assigned by Department Heads, Directors, or the Operations Manager, and are managed from setup through completion. The coordinator works largely independently, exercising daily judgment in interpreting policies and determining services, including when handling routine and unexpected matters, some of which are confidential. The role interacts frequently with unit faculty and staff and administrative colleagues across the University to share information, explain policies and procedures, resolve problems, and determine exceptions. It requires strong interpersonal and organizational skills, workload prioritization, and the ability to support an inclusive, welcoming environment for people from diverse backgrounds.

Requirements

Meet one of the following minimum qualifications: two years of general clerical experience, including one year of typing, word processing, or other document-generation experience; an Associate's degree in Office Occupations or Office Technology; or graduation from a private business school with a Certificate in Office Occupations or Office Technology and one year of general clerical experience. College courses in Office Occupations or Office Technology may substitute for required experience on a year-for-year basis.
Ability to work effectively independently and as part of a team.
Ability to manage multiple priorities, solve problems, stay organized, and maintain keen attention to detail.
Strong interpersonal communication skills to handle sensitive and confidential situations with tact and diplomacy.
Ability to understand and follow guidelines, policies, and procedures.
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and ability to learn specialized software.
Ability to work effectively under deadline pressure and competing demands.
Adaptability in an environment of change.

Nice To Haves

Experience working in higher education.
Experience identifying, analyzing, and tracking large volumes of data or information on an ongoing basis while correcting identified discrepancies.

Responsibilities

Coordinate operational and logistical processes within the assigned Academic Support Unit.
Coordinate work related to public-facing events, office operations, employee onboarding, space, records management, communications, awards and scholarships, student employee hiring, equipment, course materials, and supply procurement.
Serve as the primary liaison and provide guidance to ASU staff, students, and faculty in assigned operational areas.
Assist the Operations Manager and faculty with administrative tasks and special projects.
Conduct independent research, analysis, evaluation, and interpretation for projects and regularly assigned work.
Manage projects from setup through completion, including projects proposed by the coordinator or assigned by Department Heads, Directors, or the Operations Manager.
Interpret policies and procedures, provide information, resolve problems, and determine exceptions to policies and processes.
Work with faculty, staff, and students from diverse backgrounds to support an inclusive, welcoming environment.