Operations Coordinator - Waterworks

FERGUSON • Chantilly, VA

12d • $21 - $29 • Onsite

About The Position

The Operations job family leads all the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization's branches, areas, and other geographic units and KOB groups. This role delivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions. Problems and issues faced are routine and solutions are clear. The associate follows a well-established and familiar set of job activities and/or job process to solve a problem.

Requirements

• Strong attention to detail and accuracy
• Self-motivated/goal oriented
• Ability to effectively multi-task
• Organization and time management skills
• Excellent decision making and communication skills
• Ability to handle stress
• Team player with good attitude
• Understands importance of customer service
• Willingness to help in other areas, besides operations, when needed

Nice To Haves

• 1 - 3 years Ferguson experience is preferred
• 1 - 3 years sales experience is preferred
• Knowledge of Trilogie and Microsoft Excel a plus
• Knowledge of WMS/HighJump prefered but not required

Responsibilities

• Act within the scope of established objectives and policies to accomplish assigned goals
• Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork
• Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies
• Facilitate customer credit memos with accuracy based on company guidelines
• Work WMS Variance and Cycle Count Reconciliation
• Develop or implement quality control programs
• Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction
• Review customer invoices for pricing and costing accuracy as well as freight billing and costing
• Oversee the facilities of the operation to provide a safe and well-maintained work environment
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
• Participates in associate meetings and communicates any concerns to management

Benefits

• health, dental, vision, paid time off, life insurance and a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed