Operations Coordinator-Appalachia

Praying Pelican Missions•Knoxville, TN

21d•Remote

About The Position

The Operations Coordinator serves as a primary field operations leader for Praying Pelican Missions within the assigned region. They are dedicated to advancing the Gospel by fostering genuine partnerships with local churches and ministries. In this role, you will champion the organization's mission by recruiting and consulting with mission teams, facilitating top-quality, Christ-centered experiences, and providing spiritual leadership through prayer and devotion. Beyond field operations, you will manage fiscal accountabilities, recruit, train, and oversee local seasonal staff, and act as a key advocate for partner ministries, ensuring that all logistics and implementations are executed with excellence, integrity, and a commitment to long-term impact.

Requirements

Maintain a personal relationship with and be a consistent witness for Jesus Christ.
Proven leadership and strong relational skills.
Ability to interact well with people of diverse educational, linguistic, cultural, and socio-economic backgrounds.
A cheerful, encouraging demeanor with a concern for spiritual well-being.
Diplomacy and negotiating skills.
Excellent planning, time management, and organizational skills.
Proficiency in Google Suite with a quick aptitude for new technology.
Ability to travel a minimum of 7 weeks per year.
Capable of working effectively in a diverse team and pressured environment.
Flexible and adaptable approach.
Must possess a valid driver’s license.

Nice To Haves

Financial management experience preferred.

Responsibilities

Provide vision and leadership in day-to-day recruitment and consulting activities to prepare and equip participants to serve and ensure strong partner care.
Meet or exceed assigned recruiting, call/contact, and renewal goals.
Coordinate trip setup in assigned location(s) and complete associated communications accordingly.
Attend all scheduled conference calls, recruiting meetings, and training.
Guide assigned group leaders through trip preparation, providing regular support adhering to standards and guidelines set forth by PPM.
Develop customized itineraries to ensure the goals of the host partner are met.
Provide timely communication of trip details to all teams you are consulting and leading.
Maintain accurate administrative records, including Capstone call documentation and logging Mission Control notes.
Ensure long-term partnership by renewing past teams through Mission Control and meeting team renewal goals.
Lead Christ-centered mission teams with excellence, adhering to standards and guidelines set forth by PPM.
Lead a minimum of seven PPM Mission trips per year, staying on site with teams for the entirety of the trip experience.
Provide professional representation for PPM with location pastors, mission trip Group Leaders and team members, and area organizations.
Ensure safety and security protocols are followed, including incident response options.
Coordinate ministry activities with identified partners in ministry location.
Exercise fiscal responsibility in use of resources available.
Adhere to the Policy Agreement and Standards and Guidelines set forth by PPM.
See that all leadership team members follow the listed guidelines on each trip as identified in the leadership team handbook.
Support location operations leadership in carrying out established location delegations through individual accountability and the training and guidance to leadership team members.
Conduct Partner Care trimesterly communication.
Networking to add new pastors & partners; casting PPM vision.
Conduct face-to-face meetings with key ministry leaders and partners.
Assist in seasonal staff recruitment and training.
Facilitate host pastor and staff reviews.
Assign trip staff in partnership with the operations leader.
Assign trip location/partners in partnership with the operations leader.
Assign trip consultants in partnership with the operations leader.
Support local hiring initiative and training in partnership with Operations and HR.
Negotiate key food, lodging, transportation costs each year in partnership with operations leader to ensure location budget management.
Complete expense reports within 30 days of the trip ending.
Log all partner communication in Roots database.
Further develop initiative and spiritual, interpersonal and organizational skills to equip you to partner with PPM in furthering the Kingdom of God and serving our Lord Jesus Christ.
Be an advocate for Praying Pelican Missions and its employees. Promote a positive image of PPM, build trust and rapport with all staff members, and be an affirming and encouraging team member at all times.
Serve as primary contact for identified areas of expertise and leadership as an Operations Coordinator.
Spend time daily in prayer and in scripture for PPM and all the avenues PPM covers.
Attend all major PPM staff events, including the spring conference, department meetings, training events and mandatory all-staff meetings. Attend all L10 meetings, as required for your location.
Participate in a yearly review meeting with supervisor.
Meet regularly with supervisor to enhance communications and allow for input and coordination to promote success with assigned Key Performance Indicators (KPIs). Complete monthly performance reporting as directed.
Participate in regularly scheduled Foundation and Prayer calls.
Respond to all communication with coworkers via internal messaging system promptly.
Develop and encourage support for the Church Sponsorship program and priorities through strong Christian witness among colleagues, mission participants, ministry partners, and the general public.
Manage location staff, as assigned.
Oversee volunteers and seasonal staff who serve part time in location.
Report concerns regarding the ability or actions of location seasonal leaders in fulfilling the position responsibilities.