Operations Coordinator (Entry-Level)

Pineapple Contracts•Sterling Heights, MI

2d•Onsite

About The Position

This is an entry-level opportunity ideal for recent graduates or early-career candidates to gain hands-on experience across operations, logistics, and customer service within a growing business. As an Operations Coordinator, you’ll support the day-to-day running of our operations, splitting your time between office-based coordination and practical warehouse activities. You’ll gain exposure to the full order lifecycle—from customer enquiries through to fulfilment and delivery—while working closely with our Operations Supervisor and Head of Operations. This role is ideal for someone early in their career who is eager to learn, enjoys variety, and is comfortable taking a hands-on approach—whether that’s responding to customers or helping prepare shipments on the warehouse floor. Full training will be provided. This role offers a strong foundation for a career in operations, logistics, or supply chain, with opportunities to grow within the business.

Requirements

Recent graduate or early-career candidate welcome; no prior logistics experience required.
Comfortable working in a role split between administrative and hands-on warehouse responsibilities (approximately 50/50).
Proficiency in Microsoft Office, including Outlook and Excel.
Strong organizational skills with attention to detail and accuracy.
Customer-focused with clear and professional written and verbal communication skills.
Able to lift and move up to 50 lbs and support team lifting for heavier items.
Able to manage multiple tasks and meet deadlines in a fast-paced environment.
Reliable, punctual, and able to take ownership of responsibilities.
Interest in learning logistics and supply chain operations.
Flexible and willing to support broader operational needs as required.
Embody company's people values: Teamwork, Committed, Ownership, Positive, Responsive.

Nice To Haves

Any experience in warehouse, logistics, retail, or operations environments is a plus, but not required.
Forklift experience or familiarity with OSHA standards is a plus, but not required (training provided).

Responsibilities

Respond to customer enquiries (email and phone) regarding orders, deliveries, and after-sales support.
Assist with booking and tracking shipments (domestic and international).
Support inventory tracking and basic operational reporting.
Help manage sample products, including tracking, shipping, and returns.
Assist with warehouse organization and stock control.
Support order preparation, picking, packing, and labeling.
Help with goods-in and goods-out processes, including checking deliveries.
Assist with loading/unloading deliveries (training provided where required).
Work with suppliers and logistics partners to ensure smooth operations.
Support the wider team with ad hoc operational tasks.