Office Coordinator

JNH Lifestyles•Ontario, CA

12d•$23 - $26•Onsite

About The Position

JNH Lifestyles is a leading manufacturer and retailer of infrared saunas, dedicated to promoting healthy living through innovative products and exceptional customer service. For over 30 years, we have built our reputation on quality, reliability, and a commitment to our customers. We are seeking a highly organized, dependable, and motivated Operations Coordinator to join our team in Ontario, California. This position plays a critical role in supporting daily office operations, shipping logistics, inventory management, customer fulfillment, and cross-departmental coordination. This is an ideal opportunity for someone who enjoys a fast-paced environment, takes ownership of their responsibilities, and thrives when helping keep an organization running efficiently. The Operations Coordinator serves as a central support role between the Office, Warehouse, Customer Service, Sales, and Shipping departments. This individual will be responsible for administrative tasks, order processing, shipping coordination, inventory support and operational follow-through to ensure the smooth execution of daily business activities.

Requirements

High School Diploma or equivalent required.
Minimum 2 years of administrative, operations, shipping, logistics, or related experience preferred.
Strong computer proficiency, including Microsoft Office and web-based software systems.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities simultaneously.
Strong written and verbal communication skills.
Self-motivated with a strong sense of accountability.
Ability to work independently while collaborating effectively with a team.
Reliable attendance and punctuality are essential.

Nice To Haves

Takes initiative and follows tasks through to completion.
Moves with urgency and adapts well in a fast-paced environment.
Is dependable, organized, and highly detail-oriented.
Enjoys solving problems and supporting multiple departments.
Understands the importance of teamwork, communication, and customer service.

Responsibilities

Maintain a clean, organized, and professional office environment.
Maintain office and shipping supplies, submit order requests.
Perform data entry, filing, scanning, and document management.
Support management with administrative projects and special assignments.
Process customer orders and enter data accurately into company systems.
Create and prepare shipping documentation for outbound shipments.
Mark orders as fulfilled across selling channels and internal systems.
Track shipments and provide shipment updates as required.
Coordinate customer will-call orders and maintain associated documentation.
Obtain and compare freight quotes for LTL and parcel shipments.
Coordinate outbound shipments with warehouse staff and freight carriers.
Schedule local deliveries, installations, returns, and re-consignments.
Serve as a point of contact between internal departments and shipping providers.
Monitor shipping supply inventory and submit replenishment requests.
Assist with inventory tracking and supply management.
Maintain organized storage of shipping and packaging materials.
Support warehouse and office operations as needed.
Identify opportunities to improve efficiency and workflow.
Process warranty replacement shipments and associated documentation.
Assist with tracking warranty claims and repair items.
Update customer records and internal systems accurately.