Operations Coordinator

NeighborHealth Center • Raleigh, NC

20m • Onsite

About The Position

The Operations Coordinator provides hands-on administrative and operational support to ensure the organization’s facilities, technology, supplies, and day-to-day operations run smoothly. This position works closely with operations leadership and external vendors and provides administrative support to the Executive Team as needed.

Requirements

• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and ability to maintain accurate records, inventories, and documentation.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees, vendors, and leadership.
• Ability to learn and effectively use organizational technology and systems.
• Ability to coordinate facilities, equipment, technology, and vendor needs and follow through to resolution.
• Ability to work independently, use sound judgment, and identify and escalate safety, maintenance, or operational concerns.
• Ability to work effectively in a team and adapt to changing organizational needs.
• Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members.
• Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.
• High school diploma or equivalent.
• Experience in administrative, office operations, facilities, or a related role.
• Experience using Microsoft Office and other computer-based systems.
• Ability to work onsite Mondays through Fridays during the hours of 7:45 am and 5 pm.
• Occasional Saturdays may be required.
• Ability to read, write, speak, and comprehend English fluently as needed to perform essential job functions, including patient communication, documentation, and safety-related instructions.

Nice To Haves

• Healthcare experience preferred.

Responsibilities

• Coordinate routine facility maintenance, repairs, and vendor service requests.
• Assist with office moves, furniture assembly, workspace setup, and new site readiness.
• Monitor facility needs and escalate safety, maintenance, or operational concerns.
• Support emergency preparedness activities, drills, inspections, and related documentation.
• Order, receive, unpack, organize, and distribute supplies and equipment.
• Monitor inventory and coordinate routine restocking.
• Maintain organized storage and supply areas.
• Track organizational equipment and assist with replacement and disposal.
• Coordinate routine IT needs and support requests with the Managed Service Provider (MSP).
• Coordinate EPIC (EMR) access for employees as needed.
• Assist with setup and deployment of computers, monitors, phones, printers, scanners, and other equipment.
• Maintain technology and equipment inventory.
• Coordinate equipment and workspace needs for employee onboarding and offboarding.
• Provide administrative support to the Executive Team as needed, including scheduling, meeting coordination, document preparation, and other administrative tasks.
• Assist with organizational meetings, trainings, events, and special projects.
• Maintain operational records, vendor information, service schedules, and documentation.
• Provide general administrative and operational support as organizational needs arise.

Benefits

• Up-to-date immunizations as required for the role, subject to medical or religious exemption requests in accordance with applicable law and NHC policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED