Operations Coordinator

High Performance Aviation • Conroe, TX

19h • Onsite

About The Position

High Performance Aviation (HPA) is an aircraft brokerage based at Conroe-North Houston Regional Airport (KCXO). We help aircraft owners buy and sell private aircraft, and we operate alongside CXO MX, our in-house aircraft maintenance shop. We are committed to exceptional service and expertise in the aviation industry, and we are seeking a dedicated Operations Coordinator to support our growing team. The Operations Coordinator is responsible for the smooth daily operation of our office and serves as a key support function across sales, content, accounting, and back-office work. The role combines strong administrative skills with comfort using modern tools, sharp judgment, and a willingness to own outcomes rather than just complete tasks.

Requirements

• High agency. You see what needs doing and do it without being asked twice.
• Comfort with technology. You should already be using AI tools in your daily life and be willing to learn new platforms regularly.
• Strong judgment. You can tell when a draft needs revision before it goes out, when a customer call needs a human touch, and when a problem needs to be escalated.
• Excellent written and verbal communication. You will be a front-line voice for our brand, on the phone and in person.
• Organized and self-directed. You can manage multiple workstreams without close supervision.

Nice To Haves

• Aviation interest is a strong plus. Familiarity with general aviation, pilot terminology, or aircraft maintenance is welcome but trainable.
• Bilingual Spanish or Portuguese is a plus, not required.
• Bachelor's degree preferred, not required. We care more about what you can do.

Responsibilities

• Keep the office and showroom running. Greet customers, host buyer visits, manage phone calls, receive deliveries, and run errands at the airport and around Conroe.
• Manage consistent QuickBooks billing tasks, including invoicing, expense entry, vendor payments, and ongoing support of our accounting workflows month over month.
• Support content production with our Content Manager. Post blog articles, schedule social media, update website listings, prep video assets, and contribute to content workflows.
• Use modern tools, including AI tools, to research markets, draft communications, and execute projects efficiently. Review and refine any tool-generated output before it goes out the door.
• Assist sales with aircraft listings, market research, prebuy coordination, and document prep.
• Coordinate calendars, travel, and meetings for the executive team.
• Maintain CRM records.
• Run ad hoc projects across our affiliated entities. The work varies week to week.

Benefits

• Competitive salary based on experience.
• Group health insurance options.
• Paid time off after eligibility period.
• Direct exposure to a multi-entity aviation business and senior leadership.
• Growth path. As you take on more responsibility, the role grows with you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree