Operations Coordinator, Home Hospital
About The Position
Join an innovative care model that brings hospital-level care directly into patients’ homes. The Mass General Brigham Home Hospital program transforms acute care delivery. In the role of Operations Coordinator, you will support patient intake, arrange care logistics, and facilitate smooth communication across clinical and administrative groups. While this position is primarily administrative, there are times when you will meet with patients and families face-to-face and conduct telephonic outreach as part of the care coordination process. This is an excellent opportunity for someone who thrives in a collaborative, fast-paced environment and is excited to help build the future of home-based care.
Requirements
- High school diploma or equivalent
- 2–3 years in an administrative or operational support role, ideally in healthcare
Nice To Haves
- Associate’s degree (experience can be accepted in lieu of degree)
- Knowledge of hospital operations and regulatory requirements is a plus
- Knowledge of EPIC is a plus
Responsibilities
- Support patient intake, arrange care logistics, and facilitate smooth communication across clinical and administrative groups.
- Assist patients and families with screening, consent, and enrollment.
- Monitor admissions and referrals.
- Manage supplies and equipment.
- Help maintain critical workflows to deliver quality care at home.
- Acquire a detailed understanding of the Home Hospital model and work independently onsite.
- Work alongside colleagues throughout the Mass General Brigham system.
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums and bonuses as applicable
- Recognition programs designed to celebrate your contributions and support your professional growth
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
