Operations Coordinator (DIETL)

GCL•Inwood, NY

9h•Onsite

About The Position

The Rock-It Company is seeking an Operations Coordinator to join their logistics team, supporting major events in sports, music, automotive, fine art, and film. The company is a market leader in global logistics and project management for live events (music, sports, broadcasting, film/TV, experiential events) and luxury goods (fine art, automotive, fashion). Founded in 1978, Rock-It manages bespoke global logistics, including multimodal freight, event logistics planning, and custom storage and distribution solutions, executing over 10,000 missions annually. As the DIETL Operations Coordinator, this role is crucial in a dynamic, fast-paced environment where employees are valued, contributing to unforgettable experiences and driving success in an exciting industry that values teamwork, innovation, diversity, and excellence.

Requirements

Must be open to change and an advocate for continuous improvement.
Must be highly organized with the ability to multitask
Ability to work in a fast-paced and dynamic environment
Excellent communication skills
Must be results-oriented and willing to take ownership of all assigned projects
Team player with a positive attitude

Responsibilities

Undergo Transportation Security Administration (TSA) training and Certifications
Communicate with customers, vendors, colleagues, agents, and all other parties involved to coordinate logistics, schedules, budgets, payments, etc.
Preparing estimates and project budgets
Researching and presenting transport schedules and routing options
Advise on appropriate packing solutions for fine art
Booking airfreight with airlines or steamship lines
Understand and carry out Export procedures
Understand Import and US Customs Procedures
Preparing Export Documentation such as AWBs, Delivery Orders, Packing Lists, etc.
Obtaining and preparing documents for US Customs Entries
Gain familiarity with all TSA compliance issues as they pertain to international shipments
Gain familiarity with USA permitting needs, including those of the US Fish and Wildlife Dept, the USDA, OFAC, and others.
Researching and compiling project schedules, shipping requirements, and deadlines
Creating and submitting invoices for services provided
Providing live documentation and courier assistance at JFK

Benefits

Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
Comprehensive medical, dental, and vision plans are just the start.
Get employer contributions to your HSA if you choose a high-deductible health plan.
Access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
We offer generous paid parental leave for all parents.
Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
Score potential discounts on home and auto insurance through Farmers Insurance.