Operations Coordinator

Nen Creative • New York, NY

8d

About The Position

Nen Creative is looking for an Operations Coordinator to help support and improve the systems that keep the company running day-to-day. This role is ideal for someone early in their career who is highly organized, operationally minded, and detail-oriented, and excited to grow inside a fast-moving creative startup environment. You’ll work closely with leadership across operations, finance, production, and project management to help maintain internal systems, support billing and operational workflows, and improve how the company operates as we continue to scale. A big part of this role is making sure the basics happen consistently: invoices go out on time, vendors get paid, expenses are tracked, hours are logged, and internal systems stay organized. In the first few months, the focus will be learning our systems and executing these workflows reliably. After 3–6 months, you’ll start identifying and implementing process improvements that make our operations cleaner, faster, and more scalable.

Requirements

• 0–2 years of experience preferred
• Strong internship experience welcomed
• Extremely organized and detail-oriented
• Strong operational follow-through and sense of accountability
• Comfortable handling recurring operational tasks with consistency and accuracy
• Strong written communication skills
• Comfortable learning and working across systems and tools quickly
• Able to manage multiple priorities without things slipping through the cracks
• Proactive, resourceful, and willing to learn
• Comfortable in a fast-moving startup or agency environment
• High level of discretion and professionalism around sensitive company information

Responsibilities

• Own day-to-day invoice intake, payment tracking, vendor follow-up, and reimbursement coordination
• Support client invoicing, A/R follow-up, collections tracking, and billing coordination
• Make sure invoices are sent on time and payment status is clearly tracked
• Help ensure vendors are paid on time and approval workflows move quickly
• Track team hours, follow up on missing time entries, and help reconcile hours against client agreements
• Maintain clean records across Ramp, Gusto, QuickBooks, Monday, and internal tracking systems
• Support expense tracking, receipt collection, card management, and reimbursement workflows
• Help document SOPs and improve repeatable finance and ops processes over time
• Flag issues early when something is missing, delayed, inaccurate, or likely to create downstream problems

Benefits

• Medical, dental, and vision coverage
• 401(k)
• PTO
• Company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed