Operations Coordinator - Vehicle Acquisition & Delivery

1st Financial Bank USA•Farmington, CT

8d•$45,000 - $50,000•Onsite

About The Position

Motorlease is a nationwide fleet management company with a proud legacy spanning 80 years. We provide customized fleet leasing solutions to small and mid-sized fleet operators across the U. S. Our success is built on a steadfast commitment to our clients - delivering exceptional service, developing long-term partnerships, and always keeping our brand promise front and center: With us, it's personal. As a member of the Fleet Operations team, you will be working to provide our customers & our partners with superior service through the nationwide acquisition and delivery of Motorlease vehicles.

Requirements

Bachelor's degree preferred
Strong negotiation and analytical ability
Exceptional time management, communication, effective planning & organizational skills
Management of multiple projects while maintaining a high quality of work
Demonstrate ownership & accountability
Ability to effectively interact at all levels of the organization as well as with external customers & vendors
Capable of working individually in a fast-paced environment in addition to working well within a team
Strong computer skills including Microsoft Office Suite & CRM/Salesforce experience preferred

Responsibilities

Manage the process of vehicle purchases from dealer inventory nationwide, including price negotiations, coordinating payment, insurance, vehicle registration and delivery
Maintain strong collaborative relationships with management and across all departments to provide acquisition consultation related to current market environment of available vehicles and best alternatives
Present located vehicle build information and pricing breakdowns to Account Mangers for approval
Prepare purchase orders and execute vehicle purchases with dealerships
Provide Accounting any required information to process payments to dealerships for vehicles
Maintain communication with dealerships and update clients with details of vehicle deliveries
Ensure client satisfaction by providing timely follow-up, verifying that the client has received their vehicle and processing delivery transactions
Ensure request turnaround time (process cycle time) is accomplished within established guidelines
Deliver a consistent high-level of customer service to internal and external customers while developing and maintaining strong relationships with vendor partners
Maintain an internal database of dealership and vendor accounts and contacts
Work with dealership personnel to coordinate the pickup or delivery of vehicles to customers and their employees
Receive, document and communicate order status updates from dealerships and manufacturers to stakeholders
Maintain vehicle delivery and return paperwork, as well as monthly reporting
Work with internal staff to ensure the previous leased vehicle is scheduled for pick-up and disposal
Coordinate and schedule delivery personnel
Coordinate with dealers to facilitate temporary tags, titles and registrations as needed
Work collaboratively with all cross-functional groups, including Management, Customer Experience, Business Development & Accounting
Provide overflow support for other team members to ensure that client needs are met
Assist with process improvement initiatives, improving workflow & identifying efficiencies & cost savings
Various projects & assignments