Operations Coordinator, Service & After Sales

Kia Corporation • Mississauga, ON

16d • Onsite

About The Position

The Operations Coordinator, Service and After Sales (SAS) is responsible for key duties that support day-to-day operations in the department. This includes across department responsibilities related to key document processing, department reports, action plans, and dealer communications as a number of the primary duties for this role. This is a 15-month full-time contract position.

Requirements

• Post-Secondary degree/diploma in Business Administration or like discipline required.
• 2-3 years' experience in a Coordinator/Administrative role preferred.
• Intermediate proficiency with Excel, PowerPoint, Word, and Outlook.
• Strong knowledge of office procedures and practices.
• Organization and time management skills.
• Self-starter to deliver on business requirements.

Responsibilities

• Dealer billings and vendor payments for multiple business deliverables, including manual data entry, responses to dealer/vendor inquiries, record-keeping, troubleshooting and resolution of claims submitted by dealers, and improvement/automation of administrative processes.
• Accounting/Finance responsibilities, including preparation of purchase requisitions and orders, reconciliation and processing of vendor invoices, and processing, tracking, and maintaining an accurate log of vendor credits or rebates.
• Weekly and monthly coordination for executive and departmental reports, including gathering information and materials, preparation of professional presentations in Excel and PowerPoint, and timely distribution of reports to KCA Executives and Department Management.
• Completion of key monthly and quarterly reports in support of field staff (DPSMs) and internal (SAS) team members, including the comprehensive Dealer Performance KPI Report.
• Manage Dealer Support Hub to ensure dealer requests are accurately logged and distributed to provide accurate responses in a timely manner.
• Administrative support for Director and Senior Department Managers (SAS), including travel and event arrangements, scheduling select meetings, drafting internal and external communications, troubleshooting/escalating administrative concerns, and ordering supplies and support for special requests.
• Support planning and execution for internal and external department events/meetings.

Benefits

• Subsidized on-site company catered lunches and a hot beverage program.
• Employer-paid company health benefits, spending allowance, and RRSP matching program.
• Flexible work schedules and summer hours.
• Vehicle programs.
• Employee development programs and tuition reimbursement.
• SMART Casual Dress code.
• Employee lease and car purchase discounts; Friends of Kia discounts.
• On-site gym, ping-pong, basketball, and badminton court.
• Other company-provided perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree