Operations Coordinator III-6335

itD Tech•Redmond, WA
•$0 - $28•Onsite

About The Position

itD is seeking an Operations Coordinator III to own day-to-day operational execution for a collaborative audio research team supporting Reality Labs’ virtual and augmented reality technologies. The ideal candidate will bring 5+ years of hands-on operations experience, strong written and interpersonal communication skills, and a track record of improving processes, coordinating logistics, and supporting cross-functional teams in fast-paced environments. This is an individual contributor role with hands-on operational and logistical responsibilities.

Requirements

  • 5+ years of professional operations experience or equivalent relevant experience.
  • Strong written and interpersonal communication skills, with the ability to communicate professionally across a wide range of organizational levels.
  • Demonstrated experience with hands-on operational execution, including logistics, onboarding/offboarding, physical setup, equipment coordination, or similar responsibilities.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities simultaneously.
  • Demonstrated cross-functional collaboration and stakeholder coordination experience.
  • Proven ability to work independently in ambiguous environments and identify, resolve, or escalate operational issues.
  • Willingness and ability to perform hands-on, physical, and repetitive operational tasks as required.
  • Experience working in a fast-paced research, hardware, or product-development environment.

Nice To Haves

  • Previous experience as a company employee or contractor.
  • Experience supporting AR/VR, audio research, hardware, or other technical research environments.
  • Experience building lightweight tools, trackers, process documentation, or information repositories to improve operational workflows.
  • Experience with lab operations, space planning, equipment logistics, or workplace operations.
  • Experience coordinating team events and physical logistics in a technical or research organization.

Responsibilities

  • Own onboarding and offboarding activities, including building access, team orientation, walkthroughs, equipment coordination, and short-notice departures.
  • Execute and streamline day-to-day operational processes, balancing recurring responsibilities with unpredictable and time-sensitive requests.
  • Coordinate lab, equipment, and facility logistics, including gear distribution, workspace allocation, physical setup, and related support.
  • Maintain information-sharing platforms, documentation, trackers, and repositories to ensure resources remain current, organized, and accessible.
  • Monitor operational activities, identify issues early, resolve problems when possible, and escalate appropriately when additional support is required.
  • Coordinate team events and activities, including logistics, scheduling, communications, and hands-on physical setup.
  • Develop lightweight tools, processes, and documentation to address organizational needs and provide basic technical and operational support.
  • Collaborate with stakeholders across the research organization, communicating effectively with employees and leaders across a wide range of seniority levels.
  • Attend regular internal practice community meetings.
  • Collaborate with your itD practice team on industry thought leadership.
  • Complete client case studies and learning material, including blogs and media material.
  • Build material to contribute to the Digital Transformation practice.
  • Attend internal itD networking events, both in person and virtually.
  • Work with leadership on career fast-track opportunities.

Benefits

  • comprehensive medical benefits
  • a 401k plan
  • paid holidays
  • medical
  • dental
  • vision
  • life insurance
  • 401K + matching
  • networking & career learning and development programs
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