Operations Coordinator (3PL)

Rome Logistics Group•Kitchener, ON

1d•Onsite

About The Position

As an Operations Coordinator (3PL), you will play a key role in keeping freight moving smoothly across North America. You will collaborate closely with operations and sales teams to coordinate shipments, resolve challenges, and ensure everything runs on schedule. This is a fast-paced role requiring strong problem-solving skills, adaptability, and the ability to manage multiple priorities. Previous 3PL logistics experience is an asset, allowing you to contribute effectively from day one; however, we are also willing to train the right candidate who is eager to build a career in the logistics industry. About Rome Founded in 2000, Rome is a leading third-party logistics (3PL) provider committed to delivering tailored solutions that enhance supply chain efficiency. Our mission is to help companies and carriers streamline operations, optimize service, and accelerate their speed to market. With a strong national presence and an entrepreneurial culture, Rome is in an exciting stage of growth. Here, your initiative and performance define your success, your future is in your hands.

Requirements

Proficient in Microsoft Office (Excel, Outlook, Word) and CRM systems.
Strong organizational skills with a focus on accuracy.
Ability to build and maintain strong client relationships.
Highly driven, proactive, and eager to grow a career in logistics.

Nice To Haves

Post-secondary education in a relevant field or at least 1 year of logistics/transportation experience is preferred.
Previous 3PL logistics experience is an asset.

Responsibilities

Freight Quoting: Obtain quotes from carriers, evaluate pricing, communicate costs, and assist in negotiating competitive rates.
Order Entry: Accurately enter orders into the system and coordinate with sales and customer service to ensure order details are correct.
Tracking Shipments: Monitor shipments using tracking systems and provide timely updates on status and ETA.
Problem-Solving: Identify and resolve issues with shipments or administrative processes, collaborating with the team to improve efficiency.