Operations Control Specialist - 7x7 Days - Lake Charles, LA

Bristow Group•Lake Charles, LA

7d•Onsite

About The Position

The Operations Control Specialist is responsible for overseeing and coordinating assigned flight-following activities globally. This role involves monitoring and flight-following multiple aircraft during flight operations, including departures, arrivals, intermediate stops, and diversions. The specialist will file, update, and monitor flight plans, track aircraft using satellite and radio position reports, and monitor aircraft positioned offshore or at non-Company bases. Additionally, the role may include dispatching, tracking, and monitoring Search and Rescue aircraft, managing two-way communications via radio and satellite phone for operational control, and coordinating with Air Traffic Control (ATC) as needed. The specialist will also assist aircrew in obtaining required clearances for landings and green decks at offshore facilities, communicate weather conditions to flight crews, and initiate Emergency Response Plan actions when necessary. This position requires reporting any discrepancies or issues promptly to the Shift Supervisor and/or the OCC Manager, recording uploaded offshore fuel information, and maintaining a tracking sheet of this data. The specialist must be familiar with the Operations Manual, Operations Control Center Manual, and the Emergency Response Plan. Other duties as assigned will also be part of this role.

Requirements

Excellent organizational and communication skills required
Must be detailed oriented and able to work in a fast-paced environment
Must be well organized and be able to work independently and as an active member of a team
Must be proficient in MS Word, Excel and Outlook
Must be able to operate a multi-line phone system
Must be able to accomplish a variety of assignments and tasks

Nice To Haves

Previous aviation experience preferred, but not required
An FAA/NAA Dispatcher Certification preferred, but not required

Responsibilities

Overseeing and coordinating assigned flight-following activities globally
Monitoring and flight-following multiple aircraft during flight operations to include departures, arrivals, intermediate stops and diversions
Filing, updating and monitoring flight plans as well as tracking aircraft using satellite tracking position reports and/or by radio position reports
Monitoring aircraft positioned offshore or located at a non-Company base
Dispatching, tracking, and monitoring Search and Rescue aircraft where applicable
Managing two-way communications via radio and satellite phone to maintain operational control of aircraft where applicable
Coordinating activities with ATC as needed
Assisting aircrew in obtaining required clearances for landings and green decks at offshore facilities
Global flight following across all business units
Communicating weather conditions to flight crews
Initiating Emergency Response Plan actions, as required
Reporting any discrepancies or issues promptly to the Shift Supervisor and/or the OCC Manager
Recording uploaded offshore fuel and maintaining a tracking sheet of the provided information
Being familiar with the contents of the applicable sections of the Operations Manual, Operations Control Center Manual and the Emergency Response Plan
Performing other duties as assigned