Operations Control Specialist - 7x7 Days - Lake Charles, LA

Bristow Group•Lake Charles, LA
•Onsite

About The Position

The Operations Control Specialist is responsible for overseeing and coordinating assigned flight-following activities globally. This role involves monitoring multiple aircraft during all phases of flight operations, including departures, arrivals, intermediate stops, and diversions. The specialist will also manage flight plans, track aircraft using satellite and radio reports, and monitor aircraft positioned offshore or at non-Company bases. Additionally, they will dispatch, track, and monitor Search and Rescue aircraft when applicable, and manage two-way communications via radio and satellite phone to maintain operational control. Coordination with Air Traffic Control (ATC) and assisting aircrew with clearances for offshore facilities are also key responsibilities. The role requires global flight following across all business units, communicating weather conditions to flight crews, and initiating Emergency Response Plan actions as needed. The specialist will report discrepancies to the Shift Supervisor or OCC Manager, record and track offshore fuel information, and be familiar with relevant operational manuals and the Emergency Response Plan. Other duties as assigned will also be part of the role.

Requirements

  • Excellent organizational and communication skills
  • Detailed oriented and able to work in a fast-paced environment
  • Well organized and able to work independently and as an active member of a team
  • Proficient in MS Word, Excel and Outlook
  • Able to operate a multi-line phone system
  • Able to accomplish a variety of assignments and tasks

Nice To Haves

  • Previous aviation experience
  • An FAA/NAA Dispatcher Certification

Responsibilities

  • Overseeing and coordinating assigned flight-following activities globally
  • Monitoring and flight-following multiple aircraft during flight operations
  • Filing, updating, and monitoring flight plans
  • Tracking aircraft using satellite tracking position reports and/or radio position reports
  • Monitoring aircraft positioned offshore or located at a non-Company base
  • Dispatching, tracking, and monitoring Search and Rescue aircraft where applicable
  • Managing two-way communications via radio and satellite phone to maintain operational control of aircraft
  • Coordinating activities with ATC as needed
  • Assisting aircrew in obtaining required clearances for landings and green decks at offshore facilities
  • Global flight following across all business units
  • Communicating weather conditions to flight crews
  • Initiating Emergency Response Plan actions, as required
  • Reporting any discrepancies or issues promptly to the Shift Supervisor and/or the OCC Manager
  • Recording uploaded offshore fuel and maintaining a tracking sheet of the provided information
  • Performing other duties as assigned
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