Operations Consultant
About The Position
The Temporary Trading & Onboarding Consultant will support financial advisors and internal trading teams during Commonwealth’s transition to LPL’s ClientWorks Rebalancer platform. The role is responsible for advisor onboarding, platform training, conversion data review, inbound support, issue resolution, and updating training materials. Key responsibilities include: Supporting advisors and internal trading teams during platform conversion Assisting with model management, assignments, restrictions, equivalents, portfolio rebalancing, and block trading workflows Delivering training through webinars, demonstrations, office hours, appointments, and inbound calls Explaining workflow differences between Commonwealth and LPL systems Reviewing conversion data to identify setup issues and missing information Researching and documenting advisor, account, model, and system questions Escalating complex issues to business and technology partners Updating FAQs, guides, job aids, and training materials Tracking issues and ensuring resolution through completion Supporting testing, defect tracking, and post-conversion stabilization efforts Maintaining knowledge of investment products and trading methodologies Collaborating with Trading, Technology, Product, Operations, Training, and Conversion teams
Requirements
- financial services
- trading operations
- client support
- investment operations
- analytical skill
- communication skills
- advisor onboarding
- microsoft office
- FINRA Series 7 (strongly preferred)
- Knowledge of mutual funds, equities, ETFs, and options
- Model-based portfolio management experience
- Portfolio rebalancing experience
- Trading instructions, restrictions, and equivalents experience
- Experience supporting advisors by phone
- Platform onboarding and training experience
- Conversion, acquisition, or implementation support experience
- Data review and reconciliation experience
- QA/UAT testing and defect tracking experience
- ClientWorks Rebalancer experience
- Advisor360 experience
- BETA experience
- Model Hub experience
- Other trading or portfolio management platform experience
Nice To Haves
- FINRA Series 7
Responsibilities
- Supporting advisors and internal trading teams during platform conversion
- Assisting with model management, assignments, restrictions, equivalents, portfolio rebalancing, and block trading workflows
- Delivering training through webinars, demonstrations, office hours, appointments, and inbound calls
- Explaining workflow differences between Commonwealth and LPL systems
- Reviewing conversion data to identify setup issues and missing information
- Researching and documenting advisor, account, model, and system questions
- Escalating complex issues to business and technology partners
- Updating FAQs, guides, job aids, and training materials
- Tracking issues and ensuring resolution through completion
- Supporting testing, defect tracking, and post-conversion stabilization efforts
- Maintaining knowledge of investment products and trading methodologies
- Collaborating with Trading, Technology, Product, Operations, Training, and Conversion teams
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
