Operations Consultant II

Privia Health•Albany, GA

3d•Hybrid

About The Position

Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. The Operations Consultant II is responsible for managing a cluster of our clinically integrated multi-specialty practices and be accountable for driving overall performance results. This role requires 70% travel, supporting our Southern GA Market.

Requirements

5+ years of healthcare experience required, particularly working with physicians and medical group staff
Quantitatively and financially focused; must know how to read a balance sheet and explain financial data
Tech savvy
Functions independently and autonomous with Care Center relationships and seeks out ways to activate change against the status quo. Appropriately communicates up the ladder.
Project management experience juggling multiple projects and urgent deliverables while providing exceptional client service
Thorough understanding of Population Health Management and how it applies to risk-based contracts.
Ability to gain a thorough understanding of Privia Care Team resources and each apply to Population Health Management.
Must provide reliable transportation
Must comply with HIPAA rules and regulations
Able to have honest, difficult conversations with doctors about financial performance and areas of improvement
Extremely bright and analytical. Turns the unknown into knowledge in short order.
Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
Expresses ideas clearly and effectively, motivates the listener to action
Responds calmly and maturely in high pressure situations
Positive attitude toward company, work, clients, management, and team members
Uses a customer-focused approach in dealing with conflict and resolution of problems

Nice To Haves

Bachelor’s degree preferred.
Healthcare Masters or MBA highly preferred

Responsibilities

Manage and own a portfolio independent physician practices
Drive growth and improvement to portfolio of physician practices
Draft and implement action plans to improve and grow physician practices’ overall revenue
Create transparency with practices about their financial performance (or lack thereof), in order to drive change
Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, and customer experience
Re-engineer the practice workflow to streamline patient throughput and efficiency
Mentor and coach practice administrators, in the management of their physician practice
Facilitate the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
Roll out and communicate new Privia initiatives
Become an expert in AthenaHealth’s Performance Management System and EHR
Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
Provide oversight, coaching and mentoring to assigned performance associates