Operations Computer Technician

Eastman•Longview, TX

8d•Onsite

About The Position

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com. The Computer Specialist is a key member of the Asset Management team and is responsible for ensuring the resources supporting Operations and Engineering personnel are functional and continually improving within their area of responsibility. This role requires strong computer skills, a level of initiative to work independently on long term project goals, and the ability to effectively communicate and collaborate with various stakeholders. The Computer Specialist plays a critical role in support of Essential Operating Disciplines.

Requirements

NICET Level 1 certification, ISA Certified Control Systems Technician (CCST), Associate or Certification in Computer Professionals, or CompTIA A+ certification OR an Associate degree in Chemical Technology, Computer Information & Science, Drafting, Electrical, Electronics, Industrial, Instrumentation, Machine Tool, Mechanical, or Welding from an institution accredited by the American Council on Education, or an equivalent technical degree.
Excellent computer skills, including experience with Microsoft Office suite (PowerPoint, Excel, Word & Outlook)
Strong working knowledge of MS Windows based personal computers including software, hardware, and programming.
Basic understanding of networking infrastructure, hardware, and MS Windows security.
Must be a safe worker and have a demonstrated history of adhering to Eastman Basic Safety Expectations

Nice To Haves

Desire and initiative to learn new computer systems.
Excellent written and verbal communication skills
Strong teamwork skills
Strong commitment to customer focus.
Ability to manage and execute work on a set schedule with limited supervision.
Strong critical thinking skills to analyze, diagnose, and resolve problems.

Responsibilities

Serve as the primary operations resource for basic troubleshooting and maintenance of the Distributed Control Systems (DCS).
Assist the DCS engineer with basic configuration changes, tuning, HMI changes, etc. as needed.
Prepare and support equipment monitoring routes and mobile devices used to complete these routes.
Support electronic logbook tools for operations.
Maintain and troubleshoot the process historian and create new data points as needed.
Create and maintain PI Vision displays and manage security to PI Vision.
Maintain the alarm database and update as needed.
Maintain area security groups and add / remove personnel as needed.
Manage and execute DCS software and security updates for the area.
Serve as area ROL designee and assume responsibility for ICS Security.
Perform special projects and job duties as identified or as assigned.