Operations Communication Coordinator

Cracker Barrel•Lebanon, TN

6d•Onsite

About The Position

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.

Requirements

High School diploma and 2 years field operations and/or related communications experience; or equivalent combination of education and experience.
Strong written and oral communication skills.
Excellent computer skills ((Microsoft programs especially Outlook, Word, Excel, and Sharepoint)
Strong analytical and decision making skills.
Strong organizational, time management, and prioritizing skills.
Detail-oriented
Good interpersonal and relationship-building skills in order to work cross-functionally
Knowledge of Retail and Restaurant Operations.

Nice To Haves

Preferred college degree in communications or business

Responsibilities

Develops and maintains communication tools and platforms (Ex: Sharepoint (The Barrel), Store Operations emails).
Executes outbound communication to the field to support daily operations and the implementation of strategic plans.
Evaluate/edit all communication to Field Operations to ensure clear, accurate, and timely delivery of message/information
Consults SSC functional areas on the best method and platform to maximize the effectiveness of communication in support of specified objectives.
Collaborates with SSC departments and project teams to ensure that communications to the field are clear, accurate, and timely, and that communication objectives are achieved.
Leads the communication cadence and schedule to maintain established communication systems and processes.
Update Operations Manual policy and procedures as directed by policy owners and subject matter experts.
Responds to field questions submitted to Store Operations email group.
Assists with the management of Field Operation projects as assigned, building communication plans and meeting deadlines needed for Pre/Launch/Sustainment model.
Consistently assess existing procedures and look to innovate and improve upon process and efficiency.