Operations Clerk - Part Time Evenings

Old Dominion Freight Line • Kentwood, MI

6d

About The Position

Old Dominion Freight Line is recruiting an Operations Clerk to provide administrative support to the operations department. The role works with drivers to assign routes and process paperwork, answers telephones and emails to set appointments and trace shipments, and routes inquiries to the appropriate person. The clerk prepares and maintains freight-related paperwork and documents, scans bills of lading and delivery receipts, closes city pickups to the dock, and generates manifests for dockworkers. The position also provides customer service to internal and external customers.

The posting lists Monday through Friday and an afternoon shift. Work days and shifts may change based on scheduling and business needs. The role is identified as part-time.

Requirements

• Three years of office and/or operations experience.
• Excellent verbal and written communication skills.
• Detail-oriented.
• Proficient in Microsoft applications such as Outlook, Word, and Excel.

Nice To Haves

• High school degree or equivalent.
• Office and/or operations experience, preferably in the transportation industry.
• Experience using handheld computers or scanners.
• Experience with AS400 and SAP.

Responsibilities

• Answer telephones and emails promptly and courteously, including setting appointments and tracing shipments.
• Prepare and maintain daily paperwork for moving freight, including DOT files, ensuring confidentiality, accuracy, and timeliness.
• Prepare documents and reports using AS400 and SAP.
• Scan documents such as bills of lading and delivery receipts into the company system.
• Close city pickups to the dock and generate manifests for dockworkers.
• Assist supervisors with assigning drivers to routes and processing drivers’ paperwork.
• Prepare transportation-related documents, including dock delivery/drop-offs, driver returns, and damage/overage documents.
• Provide exceptional customer service to internal and external customers.

Benefits

• Health benefits, including a zero-premium medical plan for employee-only coverage.
• Vision and dental coverage.
• Short-term and long-term disability.
• Flexible spending accounts.
• 401(k) retirement plan with company match and an additional annual discretionary match opportunity.
• Life insurance.
• Wellness program.
• Tuition reimbursement for drivers and technicians.
• Training and growth opportunities.
• Opportunities to advance through a promote-from-within philosophy.
• National career opportunities at more than 260 service centers.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED