Operations Business Analyst II - Finance Enablement

Unum•Portland, ME

1d•$63,500 - $120,000

About The Position

Unum’s Finance organization is seeking an Operations Business Analyst II to support its transformation program, which brings people, processes, and data together to deliver trusted insights. The role primarily supports transformation efforts for financial planning and analysis teams by assessing current-state finance processes, defining requirements, designing solutions, and supporting adoption. The analyst leads business analysis for mid- to large-sized, highly complex initiatives in a specified operational area. Working with agile teams and organizational leaders, the analyst facilitates value-driven decisions and prioritization. The role applies advanced elicitation techniques with little to no oversight, assesses current-state processes, defines requirements, and recommends target-state solutions using data and critical thinking to ensure digital infrastructure meets business needs. The analyst may also mentor junior analysts and perform other duties as assigned.

Requirements

Bachelor’s degree or equivalent experience.
At least 4 years of systems and business analysis experience.
Extensive knowledge of requirements gathering, work decomposition, and change management processes.
Knowledge of project management processes.
Knowledge of agile methodology and ways of working.
Ability to understand technical terminology and translate business needs into implementable technology solutions through discussions with organizational partners.
Intermediate to advanced understanding of databases and SQL.
Experience in finance or finance transformation for life and health insurance or related financial services.
Extensive experience estimating business efforts and serving as a business liaison in mid- to long-range planning and analysis for large, complex, or cross-functional projects.
Ability to gather, track, and analyze data sources for processes requiring substantial technical understanding.
Self-starter who adapts and works effectively in a rapidly changing business and technical environment.
Strong mentoring skills and understanding of team dynamics.
Ability to manage ambiguity on large, complex projects and coach other business analysts or subject-matter experts through ambiguous situations.
Demonstrated ability to promote the benefits of change and act as a catalyst for organizational change.
Effective facilitation skills for requirements sessions and presentations to large groups at all organizational levels.
Positive, professional, and confident approach to resolving issues and negotiations with other areas.
Highly effective verbal and written communication skills; ability to select appropriate communication tools and mediums, including email, conference calls, PowerPoint, Microsoft Office, and Microsoft Visio.
Strong listening and comprehension skills.
Excellent consultative and advisory skills.

Responsibilities

Lead and facilitate complex or cross-functional requirements elicitation and validation with finance partners, ensuring requirements are complete, correct, prioritized, unambiguous, verifiable, and comprehensive.
Select appropriate elicitation techniques and clarify business needs by asking questions, offering alternatives, and exploring issues from multiple perspectives.
Document procedures and create operational readiness plans.
Understand business functions, processes, and how work delivers value.
Address project management gaps by developing project plans, conducting agile ceremonies, and ensuring timely delivery of deliverables.
Develop moderate- to complex-level prototypes to illustrate requirements.
Identify, analyze, and drive resolution of complex problems with the project management team, influencing final solutions.
Collect and analyze data from disparate sources; assess the impacts of proposed system changes and develop cohesive solutions, presentations, and next steps aligned with project and company strategy.
Consider how solutions may be leveraged in future initiatives beyond the current project.
Translate complex business, system, and non-functional requirements into clear, concise, traceable functional requirements and document them in requirements or functional specification repositories.
Lead and participate in discussions and meetings; clearly present complex information and respond to questions from functional and cross-functional groups at all organizational levels.
Build productive working relationships across the organization to influence, negotiate, and anticipate or resolve conflicts.
Organize work to meet deadlines, drive or delegate actions, notify management when schedules are at risk, and recommend and implement alternatives to minimize delays.
Teach and mentor junior analysts in elicitation techniques and artifact development, delegate tasks, and share information to build their skills.
Perform other duties as assigned.