Operations Automation Technician

Caterpillar Inc.•Champaign, IL

7d•$29 - $43•Onsite

About The Position

The Operations Automation Technician will use operational data and automation tools to identify opportunities to improve process efficiency and safety. The role analyzes data from systems such as Pacefactory to identify traffic patterns, congestion areas, and potential safety concerns, including those associated with robotics and autonomous vehicles. The technician supports reporting and data analysis, monitors trends and key performance indicators, and helps translate findings into practical process-improvement recommendations. The position is part of Caterpillar’s Product Support and Logistics Division, which supports aftermarket parts distribution, integrated logistics, and global services. It is based in Champaign, Illinois, is 100% onsite, and requires up to 5% domestic travel. The schedule is first shift, Monday through Friday.

Requirements

Knowledge of problem-solving approaches, tools, and techniques, and ability to apply them to diverse organizational, operational, or process problems.
Knowledge of analytical techniques and tools; ability to determine root causes and develop alternative solutions.
Understanding of the importance of accuracy and ability to complete tasks with high precision.

Nice To Haves

Prior experience with data analysis or reporting.
Strong problem-solving and continuous-improvement mindset.
Comfort working with technology and learning new systems.
Proficiency with Microsoft Office tools, particularly Excel.
Exposure to statistical analysis through coursework or practical experience.
Interest in automation, AI-driven analytics, and reducing manual reporting.
Strong written and verbal communication skills.
Ability to work cross-functionally with employees at all levels of the organization.

Responsibilities

Analyze operational data to identify trends, patterns, and opportunities for improvement.
Use Pacefactory and other tools to evaluate traffic flow, congestion areas, and potential safety concerns.
Support analysis of robotics and autonomous vehicle operations to identify opportunities for improved efficiency and safety.
Monitor operational KPIs and assist with routine reporting and dashboards.
Help automate recurring data collection and reporting activities.
Translate data findings into practical recommendations for process improvements.
Partner with operations and technical teams to support continuous improvement initiatives.
Assist with identifying and documenting opportunities to improve workflow, productivity, and workplace safety.
Maintain accurate data and reporting to support operational decision-making.