Operations Associate (Leave Replacement)

InnovateEDU•Brooklyn, NY

2d•Onsite

About The Position

InnovateEDU is seeking a proactive, detail-oriented Operations Associate for a full-time, in-person role at its Brooklyn office. The position supports smooth day-to-day office and organizational operations, internal teams, and foundational systems, with a significant focus on coordinating and executing internal and external events. The role also provides human resources, benefits, administrative, vendor, and Afterschool program support. The position is intended as a leave replacement. The expected schedule is 40 hours per week, with EST working hours. Compensation is $22–$27 per hour.

Requirements

1–2 years of experience in operations, logistics, or project coordination, including demonstrable experience supporting large-scale events.
Bachelor’s degree in Business Administration, Hospitality Management, Communications, or a related field, or equivalent practical experience.
Exceptional planning, time-management, and organizational skills, attention to detail, and ability to manage multiple priorities under tight deadlines.
High proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
Experience using project management and/or event management software.
Excellent written and verbal communication skills for professional interaction with vendors, clients, and internal teams.
Ability to lift up to 50 lbs.
Must be located in the United States; InnovateEDU will not sponsor H-1B visas for this position.

Nice To Haves

Experience negotiating vendor contracts and managing a dedicated event budget.

Responsibilities

Serve as the primary operational contact for internal and external events, including conferences, team-building activities, and client functions; manage timelines, vendors, and on-site setup and breakdown.
Attend assigned events in person to oversee vendors, manage guest flow, troubleshoot issues, and coordinate day-of operations.
Procure, track, and organize event materials, equipment, and supplies, ensuring items are secured, branded, and delivered on schedule.
Assist the Finance and Operations Manager with event budgets, expense tracking, invoice processing, and cost-effective resource allocation.
Develop and implement event contingency plans for potential disruptions, such as technical failures, weather, or vendor no-shows.
Conduct post-event reviews and compile feedback and data to identify logistical improvements and efficiency gains.
Communicate with insurance providers, benefits vendors, and brokers to support plan administration, open enrollment, employee claims inquiries, and coverage issue resolution.
Maintain employee records, HR systems and databases, organizational charts, and personnel files accurately and continuously.
Respond to staff inquiries about HR policies, onboarding, benefits, and workplace procedures with empathy and confidentiality.
Assist with planning, logistics, and administrative functions for the Afterschool program, including special events and field trips, and occasionally cover for program leadership.
Maintain employee training records and update the training tracker to support compliance with professional development and certification requirements.
Support the Program Director with preparation for DYCD and DOH inspections by organizing and retrieving required finance and HR documents.
Enter participant attendance data accurately and on time in the DYCD portal.
Manage relationships and contracts with non-event vendors and service providers to support service quality and pricing.
Provide administrative support to the Finance and Operations team, including organizing, maintaining, and filing physical and digital documents.
Update and maintain Standard Operating Procedures for key operational, HR, and event-related tasks.
Support a positive, collaborative office culture by organizing team-building activities and supporting internal communications.