Operations Associate (Leave Replacement)

InnovateEDU•New York, NY

1d•$22 - $27•Onsite

About The Position

InnovateEDU is seeking a full-time, proactive, detail-oriented Operations Associate for a leave-replacement role. The position supports smooth office operations by managing day-to-day logistics, supporting internal teams, and maintaining foundational operational systems. A key focus is coordinating and executing internal and external events. The role is in-person at InnovateEDU’s Brooklyn office and follows EST working hours. The Operations Associate serves as the operational contact for events, managing planning, vendors, on-site execution, supplies, budgets, contingency plans, and post-event reviews. The position also provides HR, general operations, administrative, and Afterschool program support, including benefits and insurance coordination, employee record management, inspection preparation, attendance reporting, vendor relations, SOP maintenance, and team culture support. The role is suited to a mission-driven, highly organized problem solver who can manage multiple workstreams, work independently, respond quickly, and contribute to a collaborative team. Compensation is $22–$27 per hour for an expected 40-hour workweek. The position is open only to candidates in the United States; InnovateEDU will not sponsor H-1B visas. Full-time employees receive paid vacation and sick leave, medical and dental insurance, retirement, and other standard benefits.

Requirements

1–2 years of proven experience in operations, logistics, or project coordination, including demonstrable experience supporting large-scale events.
Bachelor’s degree in Business Administration, Hospitality Management, Communications, or a related field, or equivalent practical experience.
Exceptional planning, time-management, and organizational skills, attention to detail, and ability to manage multiple priorities under tight deadlines.
High proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
Experience using project-management and/or event-management software.
Excellent written and verbal communication skills for professional interactions with vendors, clients, and internal teams.
Ability to lift up to 50 lbs.
Must be located in the United States; the employer will not sponsor H-1B visas.
Must work in person at the Brooklyn office.

Nice To Haves

Experience negotiating vendor contracts and managing a dedicated event budget.

Responsibilities

Serve as the primary operational contact for internal and external events, managing timelines, vendors, and on-site setup and breakdown.
Attend assigned events and manage day-of operations, including vendor oversight, guest flow, troubleshooting, and the overall event experience.
Procure, track, organize, and deliver event materials, equipment, and supplies.
Assist the Finance and Operations Manager with event budgets, expense tracking, invoice processing, and cost-effective resource allocation.
Develop and implement event contingency plans for issues such as technical failures, weather disruptions, and vendor no-shows.
Conduct post-event operational reviews and compile feedback and data to identify improvements.
Communicate with insurance providers, benefit vendors, and brokers regarding plan administration, open enrollment, employee claims inquiries, and coverage issues.
Maintain accurate employee records, HR systems and databases, organizational charts, and personnel files.
Respond to staff inquiries about HR policies, onboarding, benefits, and workplace procedures with empathy and confidentiality.
Support planning, logistics, and administration for the Afterschool program, including special events, field trips, and occasional coverage for program leadership.
Maintain employee training trackers for required professional development and certifications.
Support the Program Director with DYCD and DOH inspection preparation by organizing and retrieving finance and HR documentation.
Enter participant attendance data accurately and on time in the DYCD portal.
Manage relationships and contracts with non-event vendors and service providers.
Provide administrative support to the Finance and Operations team, including organizing and filing physical and digital documents.
Update and maintain SOPs for operational, HR, and event-related tasks.
Promote a positive, collaborative office culture by organizing team-building activities and supporting internal communications.