Operations Associate

International Justice Mission•Virginia - Hybrid, VA

2d•Hybrid

About The Position

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. The Need For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. As Global Programs continues to grow in scope and complexity, the Operations & Portfolio Management (OPM) team plays a critical role in supporting strategy, operational excellence, and cross-functional collaboration. We are seeking an Operations Associate to support Global Programs leaders through project coordination, operational support, and clear communication across a diverse global portfolio. This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports to the Director, Operations & Portfolio Management and is only available for candidates with the right to work in the US.

Requirements

Bachelor’s degree in International Relations, Communications, Business, or a related field
At least one year of experience providing administrative or project coordination support in a fast-paced professional environment
Experience working in a hybrid work environment
Experience working cross-culturally
Strong proficiency with Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, and Visio
Ability to quickly learn new software applications and collaboration tools

Nice To Haves

Proficiency in Spanish
Basic graphic design skills

Responsibilities

Support assigned Global Programs Leadership Team members through scheduling, workflow management, and operational coordination
Coordinate and manage assigned projects by creating timelines, tracking deliverables, facilitating meetings, and supporting cross-functional communication
Organize and document meetings, including agendas, notes, action items, and follow-up
Maintain SharePoint pages, divisional documentation, and project records
Assist with preparation of presentations, newsletters, and other communications materials
Support onboarding, training initiatives, retreats, and team-building events within the division
Coordinate travel, meetings, and logistics for assigned senior leaders
Provide administrative and basic technical support, including expense reports, timesheet approvals, and virtual meeting troubleshooting
Participation in IJM’s community of spiritual formation