Operations Associate

OptiNizer
Remote

About The Position

A growing U.S.-based manufacturing company is seeking a proactive and detail-oriented Operations Associate to support production planning, inventory coordination, and day-to-day operational workflows. The company specializes in pallet and crate manufacturing, serving clients such as large-scale equipment manufacturers. As operations expand across multiple locations, this role will play a critical part in ensuring production workflows, inventory accuracy, and system data are properly managed through the company’s ERP system. This role is highly process-driven and trainable, making it ideal for someone who is systems-oriented, analytical, and capable of thinking ahead in a fast-paced operations environment. The Operations Associate will work closely with internal production teams, ensuring that materials, workflows, and system records are aligned and accurate.

Requirements

  • Previous experience in operations, logistics, production support, or similar roles
  • Experience working with ERP systems (e.g., SAP, NetSuite, or similar) is highly preferred
  • Strong understanding of inventory tracking, workflows, and operational processes
  • Excellent attention to detail, especially when working with numbers and system data
  • Strong communication skills for internal coordination (English required; Spanish is a plus)
  • Highly organized and capable of managing multiple workflows simultaneously
  • Strong analytical and problem-solving skills
  • Ability to work independently and manage tasks without constant supervision
  • Proactive mindset with the ability to think several steps ahead
  • Comfortable working with systems, data, and structured processes
  • High level of accountability, reliability, and consistency
  • Ability to adapt quickly to new tools, systems, and workflows

Nice To Haves

  • Spanish is a plus

Responsibilities

  • Utilize the company’s ERP system (Palmate) to manage and support production planning
  • Review and interpret production orders, including required materials and components
  • Assign production requirements and workflows within the system
  • Ensure materials are properly allocated based on availability and production needs
  • Plan and prepare workflows in advance to support next-day and ongoing production
  • Monitor inventory levels within the system and validate accuracy against production needs
  • Coordinate with on-site teams to confirm actual inventory counts when discrepancies arise
  • Identify shortages and trigger production or procurement requirements accordingly
  • Ensure proper tracking of materials used in production processes
  • Track production progress and ensure all activities are properly recorded in the ERP system
  • Review system data to confirm labor and material inputs are accurately logged
  • Identify missing or incorrect entries and coordinate with the team to resolve discrepancies
  • Perform regular system “cleanup” and validation of production records
  • Liaise with production staff and supervisors to confirm job progress and material needs
  • Communicate updates, discrepancies, and requirements clearly with on-site teams
  • Follow up on pending tasks, production gaps, and system inconsistencies
  • Support daily operational flow by ensuring all stakeholders are aligned on priorities
  • Proactively identify gaps or inefficiencies in workflows and suggest improvements
  • Support additional operational tasks as the role evolves (e.g., procurement coordination, reporting)
  • Assist in maintaining organized and efficient operational processes across locations
  • Take ownership of assigned workflows and continuously improve execution

Benefits

  • Ongoing training will be provided on internal systems and workflows
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