Operations Associate

Endeavor • New York City, NY

6d • Remote

About The Position

Endeavor is building the operating system for point-of-sale patient financing—helping dental practices and DSOs increase treatment acceptance, streamline approvals, and deliver transparent, accessible financing options to every patient. Our platform combines intelligent workflows, lender orchestration, and AI-driven insights to create a seamless experience for practices and life-changing outcomes for patients. Significant Impact : You'll play a central role in scaling our presence across dental practices nationwide, directly contributing to practice growth and improved patient access. Collaborative Culture : Work closely with product, sales, and customer success teams in an agile, supportive environment that celebrates innovation and initiative.

Requirements

• 2-3+ years in project management, or client onboarding role—preferably within healthcare, medical/dental financing, SaaS, or health tech
• Organized, process-oriented, and adept at managing complex, multi-stakeholder projects under tight timelines.
• Able to translate technical concepts into actionable steps for non-technical audiences; experience with CRM, onboarding tools, or health-tech platforms is a big plus
• Passionate about solving real-world problems, caring for client success, and delivering exceptional onboarding experiences.
• Collaborative in nature, with excellent interpersonal and communication skills, able to build rapport quickly and drive consensus.

Responsibilities

• Lead end-to-end implementations of Endeavor financing platform in dental practices—from kickoff to go-live, adoption, and post-launch optimization.
• Collaborate with cross-functional teams (Sales, Product, Operations, Customer Success) to develop project plans, define milestones, assign tasks, and ensure alignment on timelines and objectives—mirroring the scope seen in typical implementation manager roles
• Serve as the trusted liaison to dental practices: gather business requirements, customize onboarding and workflows, train practice staff, and troubleshoot issues.
• Identify and execute process improvements, share best practices, and accelerate time‑to‑value for practices.
• Monitor go-live performance and collect feedback—delivering insights that feed into product enhancements.
• Keep stakeholders engaged and informed with regular status reports, dashboards, and success metrics.

Benefits

• Generous Compensation : We recognize that top talent deserves top rewards—expect a competitive salary plus an attractive equity package that gives real ownership and upside.
• Highly competitive base salary —structured to attract top-tier talent.
• Generous equity package —meaningful stake in our company’s future growth and success.
• Flexible, remote-first work environment with travel support for on-site practice visits.
• Professional development budget for training, certifications, and conferences.
• Health & wellness benefits, casual PTO policy, and vibrant, mission-driven culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed