Operations Associate

Relay Delivery•New York, NY
•Onsite

About The Position

Relay Delivery is hiring an Operations Associate in New York. This is a full-time role with a salary range of $65K–$80K per year. The position requires high standards and the ability to thrive in a fast-paced environment.

Requirements

  • 3+ years in logistics or operations
  • Strong data-driven mindset
  • Advanced Excel or analytics tools
  • Experience with dispatch systems
  • Excellent problem-solving skills
  • High attention to detail
  • Able to perform under pressure

Responsibilities

  • Oversee daily delivery workflows
  • Monitor live order performance
  • Coordinate dispatch and routing
  • Resolve escalations in real time
  • Track KPIs and report trends
  • Audit operational processes
  • Improve efficiency across teams

Benefits

  • Competitive salary range
  • Full-time stable employment
  • Performance-based advancement
  • Direct impact on operations
  • Professional growth opportunities
  • Structured team environment
  • Exposure to scaling logistics
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