Operations Associate

Excel Academy Charter Schools•Campus TBD, MA

3d•Onsite

About The Position

The Operations Associate is a full-time, year-round position that reports to the Dean of Operations and serves as a member of the school’s Operations Team. The Operations Associate manages key daily operations systems and provides administrative support to ensure the school runs smoothly and manages key aspects of school operations.

Requirements

Systematic and structured approach to project management with a demonstrated ability to carry out multiple projects in parallel
A commitment to working with underserved, urban youth
An unwavering commitment to and belief in the mission of Excel Academy Charter Schools, including Excel’s values and educational model
The ability to focus and thrive in a fast paced, entrepreneurial environment
The ability to work effectively in a team environment and the willingness and desire to support others in doing their best work
An entrepreneurial spirit that reflects an openness to change, a willingness to problem-solve, and an interest in developing new ideas & programs
You share a commitment to and belief in all students and the mission of Excel Academy Charter Schools, including Excel’s values and educational model
You are committed to addressing racial and economic inequity in education
You work effectively in a team environment and have a willingness and desire to support others in doing their best work
You are open to change, are willing to problem-solve, and seek feedback for your own professional growth and improvement

Nice To Haves

The ability to speak Spanish preferred
A minimum of two years of experience in an urban public school or charter school setting preferred, but not required
Preference will be given to applicants who share points of intersection with our students, such as speaking Spanish, Portuguese, Arabic, or a language commonly spoken by our students and families at an advanced level, being first generation college graduates, or having grown up low-income.

Responsibilities

Manage the front lobby and main office of the school
Answer the phone, receive visitors and manage external visitors and vendors
Ensure clear systems for sending and receiving physical mail and packages
Provide administrative and operational support to ensure the school runs smoothly
Order and setup food for staff for special events and professional development days
Own materials setup for MCAS testing
Track and maintain student records
Own daily attendance and automated family communications re: attendance
Facilitate communication with families by sending auto-calls and text messages
Manage the school’s e-fax electronic fax system
Manage the school’s printers, troubleshoot issues and call the vendor for support with escalated issues
Manage school supplies and storage
Create systems to ensure supply storage is tidy and stocked
Purchase supplies for staff spaces including the staff lounge and shared supply cabinets
Manage finances and bookkeeping
Own the fidelity of the school’s purchase order system to facilitate purchasing for staff
Complete the monthly credit card reconciliation for the school’s credit card
Manage the school’s Chromebook inventory
Support with troubleshooting Chromebooks
Design and monitor systems for Chromebooks to be managed in the classroom
Track damage and loss
Ensure the accuracy of annual inventory and setup processes
Contact the school’s Chromebook vendor for escalated issues and support
Serve as a productive member of Excel’s Operations Team
Serve as a productive member of the Excel Community