Operations Associate
About The Position
This is a high-impact, entry-level role with exposure across operations, data, and automation—ideal for someone who wants to sit at the intersection of business and technology. We’re looking for a highly analytical and detail-oriented Operations Associate to support the core operational engine behind GoTickets. This role will focus on data accuracy, process improvement, and automation, helping ensure that events, listings, and internal workflows run efficiently at scale. You’ll work closely with operations, product, and engineering to identify issues, improve systems, and build smarter processes. This is a hands-on, execution-heavy role with strong visibility and growth potential into analytics, operations, or engineering-focused paths.
Requirements
- Bachelor’s degree (or graduating soon) in Computer Science, Data Science, Engineering, Economics, or related field
- Strong analytical mindset and problem-solving ability
- High attention to detail with ability to work with large datasets
- Proficiency or exposure to: Excel / Google Sheets
- SQL or data querying
Nice To Haves
- Python or scripting (preferred but not required)
- Internship or project experience involving: Data analysis, automation, or backend systems
- Internship or project experience involving: Process improvement or operational workflows
- Familiarity with: APIs, databases, or data pipelines
- Familiarity with: Linux / technical environments
- Interest in automation, AI tools, or improving systems at scale
Responsibilities
- Maintain and improve the accuracy of event and ticket data across the platform
- Identify inconsistencies, duplicates, or gaps in large datasets
- Monitor workflows and proactively flag operational issues
- Identify manual or inefficient processes and help automate them
- Build and optimize workflows using tools, scripts, or internal systems
- Partner with technical teams to improve operational infrastructure
- Analyze operational data to identify trends, issues, and opportunities
- Build reports and dashboards to track performance and accuracy
- Support ad hoc analysis tied to revenue, inventory, and marketplace performance
- Work closely with product, engineering, and business teams
- Help translate business problems into structured, data-driven solutions
- Support rollout of new tools, features, and operational processes
Benefits
- Opportunity to grow quickly in a performance-driven environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
