Operations Associate 2026

Cidel • Toronto, ON

2d • CA$65,000 - CA$70,000

About The Position

This posting is for an existing position that is currently vacant. ABOUT CIDEL Cidel is a Canadian-based global private bank and asset manager. We help high net worth individuals, families and institutions protect and grow their wealth. Our expertise spans three well-integrated service areas: Asset Management, Planning, Structuring & Trust, and Specialized Banking. We are a unique firm in the way we combine the scale and capability of a large global bank, with the continuity and genuine commitment to service of a boutique firm.

Requirements

• Undergraduate degree
• 2 years of experience in finance industry
• Strong problem-solving skills
• Strong Excel skills and a good understanding of IT solutions
• Attention to detail
• Persistence
• Ability to communicate problems and solutions
• General understanding of investment operations environment
• Candidates must be legally authorized to work in Canada.

Nice To Haves

• CSC preferred

Responsibilities

• Assist in day-to-day responsibilities in operations team.
• Administration of custody relationships and ensuring that the custodian’s records are updated and correct and are allocated to the appropriate client.
• Reconciliation between custodian and internal database.
• Daily matching of cash balances between custodian accounts and internal database.
• Instruct custodian to move cash to/from bank account daily.
• Provide comprehensive explanations for all outages.
• Allocation of dividends, interest, any other income and process the Corporate Actions.
• Solving outages through collaboration with other operations employees, trading department, and custodian operations employee.
• Submit cash reconciliation reports to custodian auditors monthly.
• Communicate any problems with partners, relationship management and all other internal and external sources.
• Respond to questions presented by Client Relationship Manager.
• Year end and monthly reconciliation of US$ Source Income.
• Entering FX account transactions and allocating dividends and income, as requested.
• Reconcile holdings between custodian and internal database monthly.
• Daily reconciliations, identify outages and correct as necessary.
• Open/close custodians.
• Proof monthly statements.
• Monitoring, reviewing and balancing account activities.
• Provide feedback/communication regarding status of custodian relationships and all other significant information.
• Review fees and research/resolve all custody inquiries.
• Backup team member and department in general.
• Periodic review and update of custodian and broker standard settlement instructions.
• Monitor trades and review reports to investigate and resolve unmatched and failed trades.
• Prepare and audit tax packages.
• Proofing data.
• Prepare and audit T3, T5, T5008, and NR4.
• Entry of all authorized error account transactions.
• Collection of error account authorization forms.
• Monthly reconciliation of error account balances.
• Calculating FX profits and losses upon clears by cash management.
• Reporting total monthly profits for clearing purposes.
• Complete audit and statement requests.

Benefits

• Reasonable accommodations are available on request for candidates taking part throughout the hiring process to support equitable access and participation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level